About Conway Susan DVM
Reviews for Conway Susan DVM
Write a reviewHours
Monday: 7:30AM - 7:30PM
Tuesday: 7:30AM - 7:30PM
Wednesday: 7:30AM - 7:30PM
Thursday: 7:30AM - 7:30PM
Friday: 7:30AM - 7:30PM
Saturday: 8:30AM - 2PM
Sunday: Closed
Conway Susan DVM provides compassionate and attentive veterinary care, especially during difficult times. Clients have shared their experiences of the clinic's staff going above and beyond to ensure comfort for both pets and their owners. One reviewer recounted a heartbreaking experience with their elderly dog, where the staff quickly accommodated their need for an urgent appointment and offered a peaceful environment for euthanasia. The vet explained every step of the process, providing reassurance and support during a tough decision. Another client praised Dr. Conway for her dedication and care, highlighting how she has been wonderful to their three dogs. Similarly, Dr. Carson has earned high praise for his understanding nature and willingness to listen to pet owners' concerns. The clinic is recognized for its kindness, making challenging moments more manageable. Overall, Conway Susan DVM is highly recommended for anyone seeking a caring and professional veterinary experience for their pets.
Dr.Conway and her assistant Grace came to our house. Both were incredibly compassionate and kind. Our Gracie, a shorkie of 15 yrs. was at her end and Dr. Conway took care of our Gracie and helped her pass so peacefully. Dr. Conway and her assistant Grace are true angels of mercy. I highly recommend them. Saying goodbye to a family pet/ family member is not easy. Dr. Conway comes to your house and beautifully and compassionately assists in guiding your pet over that Rainbow Bridge. She does not rush the process and gives you plenty of time to say goodbye. Doing this at home, was hard, I’m not gonna lie, but our loved ones deserve the best after years of unconditional...read full review
I normally do not write reviews, but I feel that I need to write one after my experience yesterday at Catoctin. My 17-year-old dog named Lucie who suffered from several health issues was struggling to breathe yesterday afternoon. I knew it was unfortunately her time and had some reservations about bringing her to the vet to put her down, because I had always wanted to do it at home where she felt most comfortable. I called Catoctin and they told me to bring her in right away. Once I got into the clinic they brought me right into a room. They took her back to put a catheter in her leg and ensured me that she was not stressed. They handed her back to me and were able to administer the drugs while she remained laying on my lap in her bed. The whole time they explained exactly what was happening and reassured me that I was making the correct decision. After she passed the vet asked me if I wanted a hug (since I was visibly distraught and alone since my boyfriend was unable to make it home in time). They then gave me some time alone with her and when I was ready, they walked me out through the back without having to handle any of the payment that day. I am so grateful for the entire staff and for Dr. Trinidad who I believe was the vet who handled the appointment. I would also highly recommend Dr. Robbins, who was Lucie's primary vet and was always patient and helpful with my many concerns. I just wanted to thank Catoctin for making such a stressful and difficult decision easier. I will be using Catoctin for my other pets in the future.
Dr Conway is hands down one of the most caring, diligent, and committed vets my wife and I ever had. She's been wonderful to the three of our dogs and have no qualms of always recommending her services to others!