American Moving Services

Jun 2023

worst company ever!!! What can I say that others haven't already said. Victor was rude, lazy, wrote down different start and finish time. Will not use them to move my stuff out of the storage unit.

Aug 2022

Oh how I wished I had read the reviews prior to doing business with this company. They will lie and tell you anything to get you to sign the contract. I had scheduled a move for my daughter with this company. I told them beforehand that everything wasn't boxed and the rep told me to box as much as possible and the movers could handle the rest. 24 hours prior to the move the General manager Jeanette called my and said that everything including large items needed to be boxed and bubble wrapped. I tried to explain to her that the rep told me this was included and she was extremely rude and over talked me. I told her we could box everything but the tv was to large to box and it was late notice to try and find a box. I then asked her what the cancellation policy was just in case we couldn't get everything done. She tells me to check my email and she sends me an email stating that my move had been canceled then tells me that I wouldn't be receiving my deposit back. Once I tell her that I'm going to dispute the charge because I never requested a cancellation, she then tells me that the move had not been canceled and that she was just sending me the policy, not even 15 minutes later, my daughter gets an email stating that since my move was cancelled, they was pushing it back another day. They are scammers and don't care how they treat you once they get your money! D

May 2021

Oh my god. Please do not use this company. I could not believe my experience. Movers were rude and made insulting comments to me. I called to complain and they said I was the first person to complain in 20 years so it must be my fault. The movers banged my furniture around and dragged it across the concrete instead of lifting it. I'm still in shock at how the owner or manager replied to me. It was like Dr. Jekyll one minute and Mr. Hyde the next. I can't even find words to describe how awful it was.