Reviews for 1-800-PACK-RAT
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Monday: ClosedTuesday: 8AM - 10PM
Wednesday: 8AM - 10PM
Thursday: 8AM - 10PM
Friday: 8AM - 10PM
Saturday: 8AM - 10PM
Sunday: 9:30AM - 6:30PM
Tips
accepts credit cards
Ratings
Google: 3.5/5 BBB: A+1-800-PACK-RAT
46213 Transdulles Plaza #100, Sterling
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They have experience with military families which was very useful as getting on our old base is an exercise in patience. They sent folks who had no problem finding the correct gate and getting a visitor pass. They were patient enough to wait while they had their information ran. I wish we were given a window of time when they could arrive but the DC area is weird with traffic so I get it.Everything went smoothly and we were happy with the service we received.
Will edit review once I receive my pod. I did a cross country move. I was simply told they will drop off my pod on X day from my moving locating and deliver it today Saturday at the final location. Well today was the day they were suppose to deliver my pod. I had called this morning on a update on a ETA. I was given between 12:30pm and 4:30pm. Once 5pm rolled around I figured I would give them a call on a second update. The lady on the phone said there is no more ETA and just said it would be delivered today. Nothing else she could do. I called about 15minute later thinking they can certainly call the place my pod is coming from and give me a real time update. Turns out,...read full review
800 Pack Rat is a much better value than PODS. If it wasn’t for the long wait times when calling they would have received 5 stars…and it’s mainly due to the individual who moved our items to our new house and again picked up the empty container, Mr. Rene Guzman, he’s top notch!!