About Elements Massage
Elements Massage Short Pump offers a therapeutic, handcrafted, and personalized massage experience. Their expert certified therapists focus on delivering massages tailored to the individual needs of their clients. Customers have praised the friendly and knowledgeable staff, the clean and relaxed atmosphere, and the ease of booking appointments through the website. Many have described their massages as the best they have ever had, finding relief and feeling better after each visit. Peyton has received high praise for her amazing skills, leading some clients to join the membership just for her. Tamiya is also noted for her outstanding massages, with clients stating she is among the top masseuses they have experienced. Star has impressed first-time clients with her ability to relieve aches and tight muscles, leaving them feeling like a new person. Yoli is recognized for her professional demeanor and her attentive approach during massages, ensuring comfort throughout the session. However, there have been some mixed experiences. One recent customer expressed disappointment with a prenatal massage, mentioning it ended before the full time was completed. Despite this, the manager reached out to address the issue and offered to rectify the situation, showing commitment to customer service. Overall, Elements Massage Short Pump continues to be a go-to destination for quality massage therapy in Richmond, VA, with many recommending it to friends for the welcoming atmosphere and skilled therapists.
Best facial and service from Austin. I have been to several other spas for facials and never had the facial like I had with her. She knew exactly what my skin needed and I have very sensitive skin too. She adjusted her products to align with me, not just a product for everyone type feel. She made sure I was comfortable, relaxed, and she asked questions along the way. My sister went to her as well and she fell asleep! That's great service!
Lashawn is amazing! Her customer service is above and beyond. Her massage services were amazing as well! She confirmed what I was looking for and made sure the pressure she was applying worked for me. I thought she did a great job at giving a relaxing massage! Would 100% recommend and hope to go back!
Lesleigh was lovely and did a great job with my massage, really helped work out some kinks. Kalei did a fantastic job with my facial. She was so incredibly kind and has a great touch. I left feeling like a perfect little glazed donut! Also, the gal at the front desk was fabulous and so welcoming and made me feel so comfortable (I hate I don't remember her name).