About Tidewater Express Inc
Reviews for Tidewater Express Inc
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 12PM
Thursday: ClosedFriday: 7AM - 4PM
Saturday: ClosedSunday: Closed
Tidewater Express Inc is a locally owned and operated light and heavy-duty towing and vehicle repair service in the Hampton Roads area. The company provides fast and reliable service that most shops cannot handle, including towing, oversized hauling, auto body collision repair, and general repairs and maintenance for heavy-duty trucks and large loads. Their state-of-the-art fleet can tow just about anything. Customers report receiving the best service from a towing company, with crews arriving very quickly, even within ten minutes of a call. The staff is described as top notch, professional, friendly, patient, and knowledgeable. They provide perfect professionalism and personality during stressful situations, going above and beyond, such as following customers with caution lights for safety. The service is reliable and they work to accommodate urgent repairs. While some note the service is expensive, the consensus is that you get what you pay for in terms of high-quality, professional, and dependable assistance for both routine and emergency towing and repair needs.
Service was scheduled and very quick. Only had a state inspection on my RV but couldn't have been better. Thanks to Delores for getting me in quickly and the mechanic who were both very kind.
I'm second generation customer here. My father while alive brought his class A Winnebago here for inspections and general maintenance work. Like my father I have been bringing my past 2 campers and my current camper van here. Always the professionals here. From customer service to shop work, always comfortable here knowing there won't be any compromises.
I picked my car up today from the body shop due to a run in with a deer. I stopped to get gas & my battery was dead. One of your drivers was taking a break in the parking lot. I hobbled over to his truck to ask for help. He was so kind and said he would be right over. The gentleman boosted my car & then proceeded to make sure it was the battery & not the alternator. I was ever so grateful for his kindness & professionalism. I highly recommend this company for your needs. I will certainly call them up if I find myself in need again. I didn't get the drivers name but he just happened to be on J Clyde Blvd around 10am today. Please express my sincere appreciation to him.