About Service Mechanical Co
Service Mechanical Co. provides prompt and reliable repair services for HVAC systems, including heat pumps and furnaces. Their technicians are knowledgeable, friendly, and thorough in their work, ensuring that issues are resolved efficiently and effectively. The office staff is also helpful and courteous, making the repair process smooth from start to finish. With a focus on customer education, their technicians take the time to explain the issues and solutions, making customers feel informed and valued. With fast response times and a commitment to getting the job done right, Service Mechanical Co. is a trusted choice for homeowners in need of HVAC repairs.
Brian provided excellent service from start to finish. He arrived right in the promised 10 AM–1 PM window, showing up around noon. He was professional, courteous, and even took off his shoes before coming into the house, which I really appreciated.
He quickly diagnosed the problem as a failed blower capacitor, had the replacement part on his truck, and had my AC back up and blowing cold air in about 20 minutes.
I asked him several questions about the repair, and he took the time to explain everything clearly. His explanations matched the research I had done beforehand, which gave me confidence that he was being honest and knew exactly what he was doing.
Overall, this was a smooth, professional experience. I wouldn’t hesitate to use this company again if I ever have another HVAC issue. Thanks again, Brian!
Brian provided excellent service from start to finish. He arrived right in the promised 10 AM–1 PM window, showing up around noon. He was professional, courteous, and even took off his shoes before coming into the house, which I really appreciated.
He quickly diagnosed the problem as a failed blower capacitor, had the replacement part on his truck, and had my AC back up and blowing cold air in about 20 minutes.
I asked him several questions about the repair, and he took the time to explain everything clearly. His explanations matched the research I had done beforehand, which gave me confidence that he was being honest and knew exactly what he was doing.
Overall,… read full review
My heat pump's wall thermostat went blank (it doesn't use back-up batteries), so I couldn't use heat or AC at my home. I sent a service request to AHS warranty, and they assigned this contractor immediately. I received a call from the contractor right away and my appointment was scheduled for the next morning. The technician arrived on time and immediately found a blown fuse in the air handler, which he replaced, and the wall thermostat display started working, but the heat and AC still didn't come on. He then went outside to the heat pump and replaced two bad parts (a transformer and contactor, I think). I believe those two parts got fried and caused the fuse to trip.… read full review
Monday 7AM - 7PM
Tuesday 7AM - 7PM
Wednesday 7AM - 7PM
Thursday 7AM - 7PM
Friday 7AM - 7PM
Saturday 7AM - 7PM
Sunday 7AM - 7PM
26 Towne Centre Way Suite 126, Hampton, VA 23666
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