Riverside Primary Care Hampton

Aug 2026

Very disappointing experience. I needed follow-up for an imaging finding and was referred to specialists who did not treat the issue. I spent nearly two weeks repeatedly contacting the office because my referral still had not been properly addressed, while my portal messages went unanswered.

What was most concerning was my PCP contacting my mother about my medical care instead of communicating directly with me, a 28-year-old adult patient. I was also told I had made “a lot of calls,” when I was simply advocating for myself after the issue remained unresolved.

After I requested to transfer to another PCP, I received an immediate response that...read full review

Jul 2026

Nicholas Chuck

This is just not his profession. He completely disregarded the issues my mom complained about. Literally she said her pain was in one spot for the longest time. She kept visiting him for the same issue and he did nothing to actually help her. I went to one visit and this man tried to gaslight her and say her pain was in another area. I immediately noticed he was unsure on what to do and that’s why he went to working on a completely different spot on her body. Something that didn’t require him to actually fix. We ended up going to the hospital for an emergency for my mom later on and they pinpointed why she was in pain and it was the...read full review

Jun 2026

The absolute worst experience. I called 2 days in the row to request more information on my lab test that says abnormal!!! I was told that the doctor has up to 48 hours to contact me after the testing. After 48 hours I called back to inquire about no one contacting me, I was then told that Dr. Karasek is only in office on Wednesday to go over lab results and will contact me at that time. It's after 5:30pm on Wednesday and still no communication!!! I've been stressed and Major anxiety about my so-called abnormal test which includes but not limited to fatty liver and bacteria in my urinary tract!!!