The office staff at the Elizabeth Lakes Office in Hampton is absolute perfection, it’s like having the dream team stacked together. They are ALWAYS friendly.They make check in and check outs a breeze. On numerous occasions having to call in to schedule appointments, Labs or ask questions they have not only answered professionally, but treated me and my family members like we are the top priority! Moving us around to get us in quickly, sending messages back to doctors, and answering all the questions. The office staff is literally the first impression of the doctor’s office and hands down you couldn’t get a better team together!
About Riverside Elizabeth Lakes Family Practice
Riverside Elizabeth Lakes Family Practice offers comprehensive medical services for the whole family. The board-certified physicians and medical team provide a compassionate and caring environment, encouraging patients to take an active role in their healthcare decisions. They are part of the Riverside Medical Group network, offering timely appointments, easy access through MyChart, fast referrals, and coordinated care with Riverside specialists.
Patients have praised the practice for its exceptional service. One reviewer had a positive first visit, impressed by the quick response, the attentive care of Dr. Arnold, and the friendly and efficient staff. Another patient highly recommended Dr. Balka and the entire team, describing them as genuinely caring and accommodating. Additionally, a patient commended the wonderful bedside manner of a nurse, Tasha Scott-Brown, who made them feel comfortable and at ease during their visit.
Overall, Riverside Elizabeth Lakes Family Practice is a highly regarded medical practice that prioritizes patient-centered care, utilizing the latest medical advancements and a compassionate approach to provide the best possible healthcare experience.
Reviews
My provider here is Dr. Arnold, Travis DO for reference.
I will out the gate say this is the first time I've had a primary care procider that it feels like they actually give a crap about me as a patient. In an America where doctors rushing to get the appointment done in as short amount of time as possible is the norm, I've NEVER felt that from my provider here or his staff. He's allowed me to ask whatever questions I need all while giving me answers in a non-rushed and kind manner. My concerns are taken seriously which honestly feels like a relief to say. My wife who was about to give up entirely give up on expecting any kind of positive experience with medical providers… read full review
I've had outstanding medical care at this practice. My doctor and the entire medical team have provided consistent, high-quality care. They listen closely and handle both routine and complex questions with compassion and skill.
Photos

Hours
Good to know
- accepts insurance
Location
191 Fox Hill Road, Hampton, VA 23669
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