I am a longtime member at the Cool Wave Carwash in Hampton. I have always been treated with nothing but the greatest respect there. In addition to the wonderful service that I’ve been getting there, the attendant by the name of Austin who was there a couple days ago was very patient while tending to the issue with me getting the machine to recognizing my car’s DV license plates. It was just amazing how he figured it out!! Now, I am able to just drive up and the gates just opens up very expeditiously! I’m absolutely very please with everyone who works there, from The very nice lady in the administration office, Jessica to the expert attendant, Austin! Thanks... read full review
March 2024
One the best drive through car washes . Your vehicle always turns out clean and their vaccumes always have high pressure to get your vehicle nice and clean and they give out car fresheners before you go through the wash
May 2023
I decided to give Cool Wave a try. As I drove up to the kiosk the touch screen took a while to calibrate. I was about to kick it in reverse. Finally, I paid for my car wash and proceeded forward. The attendant guided me onto the rails. He looked insure. Then he told me to reverse-then forward- then neutral. While I am on the rails my steering wheel is just going back and forth. When I get out to vaccum I see my liscence plate holder is cracked and my license is bent. I look at the car beside me and his is too. Beware, the rails may tear up your license plate.
I am a longtime member at the Cool Wave Carwash in Hampton. I have always been treated with nothing but the greatest respect there. In addition to the wonderful service that I’ve been getting there, the attendant by the name of Austin who was there a couple days ago was very patient while tending to the issue with me getting the machine to recognizing my car’s DV license plates. It was just amazing how he figured it out!! Now, I am able to just drive up and the gates just opens up very expeditiously! I’m absolutely very please with everyone who works there, from The very nice lady in the administration office, Jessica to the expert attendant, Austin! Thanks... read full review
One the best drive through car washes . Your vehicle always turns out clean and their vaccumes always have high pressure to get your vehicle nice and clean and they give out car fresheners before you go through the wash
I decided to give Cool Wave a try. As I drove up to the kiosk the touch screen took a while to calibrate. I was about to kick it in reverse. Finally, I paid for my car wash and proceeded forward. The attendant guided me onto the rails. He looked insure. Then he told me to reverse-then forward- then neutral. While I am on the rails my steering wheel is just going back and forth. When I get out to vaccum I see my liscence plate holder is cracked and my license is bent. I look at the car beside me and his is too. Beware, the rails may tear up your license plate.