About MyEyeDr.
Reviews for MyEyeDr.
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 10AM - 7PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts insurance
MyEyeDr. is a highly recommended eye care provider known for its attentive, polite, and professional staff. The optometrists, such as Dr. Epperson and Dr. Marshall, are described as soft-spoken, gentle, and patient, taking the time to listen to patients' concerns and provide personalized care. Customers appreciate the pleasant and accommodating environment, as well as the great referral services and monitoring for conditions like cataracts. The staff, including those who help with choosing frames and insurance plans, are knowledgeable, helpful, and dedicated to making sure patients have a positive experience. Patients often mention how well they are cared for, noting the thorough explanations and the friendly approach of the team. The process of eye exams and picking out glasses is smooth and efficient, with many customers leaving satisfied and confident in their new glasses. Overall, MyEyeDr. offers a welcoming environment with professional staff committed to excellent eye care and customer service.
I've been a patient of Dr. Epperson for years, and I absolutely love his approach to vision care. He listens, takes his time, and tries to understand what works best for you. He explains everything clearly and always makes me feel like he cares about me as person as well as my vision needs. Every staff member I've ever come into contact with has been wonderful; they all take their time and make sure you have a very positive experience. They're also very knowledgeable and helpful with your insurance plans, and they make sure you get the best benefit possible. I've had the good fortune to have Angie help me in picking out frames and she is AMAZING. On more than one occasion...read full review
I came to Short Pump MyEyeDr after being a longtime devoted client at a MyEyeDr in another city. I crossed my fingers and hoped to have an equally great experience in Short Pump. I was not disappointed. Dr. Virk was terrific! She was friendly and thorough. She explained everything she was doing and gave me plenty of opportunities to ask questions. She did not try to hard sell me. I felt well cared for. Kathleen was also terrific. She guided me through the process of buying a new pair of glasses. She knew what she was doing - guiding me to the glasses that best met my needs. It was a great experience - I’ll be back!
I cannot say enough how much I appreciate the service I received when getting the eye exam, picking out my glasses, as well as picking up my glasses (which arrived much sooner than expected!). Not only that, but I also got a new pair of ears to match my shirt! Thank you!