First time visit to VEI. Check-in was quick and friendly. Wait time was minimal. Dr. Chiappetta and team were thorough and professional. He was attentive and i did not feel rushed. I think I am in good hands with my upcoming cataract surgeries.
About Virginia Eye Institute - Short Pump
Virginia Eye Institute - Short Pump offers comprehensive eye care services, including ophthalmology, optometry, and optical services. The institute features a team of board-certified optometrists and ophthalmologists, many of whom are fellowship-trained. Patients frequently highlight the friendly and professional front staff, who are always pleasant and approachable. Dr. Chiapetta, noted for his gentle and calming demeanor, receives high praise. He is particularly appreciated for his ability to soothe anxious patients. The institute's staff is knowledgeable and professional, making it a preferred choice for eye care. However, some patients have expressed concerns about scheduling and communication, indicating that getting timely appointments can be challenging. Overall, Virginia Eye Institute - Short Pump remains a highly recommended place for receiving quality eye care.
Reviews
I have been a patient for only one year but have been very pleased with Dr Keffer. He takes the time to answer all my questions and explains my treatment options and the condition of my eyes.
We felt welcomed from the moment we walked through the front doors. The tech explained everything clearly before each step of the exam. Dr. Chawla was very nice. She to took her time to explain everything during the exam. I've been going to Virginia Eye Ctr for years and I love everyone regardless the location.
Photos

Hours
Good to know
- by appointment only
- accepts credit cards
- accepts insurance
- bike parking
Location
12018 W Broad St #100, Henrico, VA 23233
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