Reviews for Virginia Eye Institute - Short Pump
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Hours
Monday: 8AM - 5:30PM
Tuesday: 8AM - 5:30PM
Wednesday: 8AM - 5:30PM
Thursday: 8AM - 5:30PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Tips
by appointment only accepts credit cards accepts insurance bike parking
Ratings
Google: 3.9/5Virginia Eye Institute - Short Pump
12018 W Broad St #100, Henrico
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My boy has congenital glaucoma. He was diagnosed at 9 months old, he is now 16. We searched for a pediatric glaucoma doctor in the state of Va, there were none. We ended up with LaRossa at VEI. He did awesome for some time, then I asked if he could possibly treat my kiddo (as the years passed and he became a little more wiggly) a little geared towards pedatrics with some compassion.... I was told by LaRossa that he couldn't do that. Very discouraging as he wanted to take on my sons glaucoma case because he stated "he had studied pediatric glaucoma". SO we moved on!We started the travel to Duke to see Dr. Freedom. Best decision EVER! She was telling me about Dr. Marcus...read full review
I would highly recommend Dr Marcus at Virginia Eye Institute for eye surgery. I was seeing double vision and she corrected the problem with surgery. Dr Marcus told me everything that would or could happen before hand and I am totally pleased with the outcome. The staff was very professional and knowledgeable the entire time with all my visits. Thank you so much Dr Marcus and your entire team for restoring my vision back to normal , I appreciate it!
The doctors seem capable, we just can’t take the scheduling process (I called 3 different days on work breaks and was put on hold until I had to hang up) when I finally got someone on 4th call I was told ‘our system is down so I can’t schedule you.’ Along with many other situations, we decided to switch our family to a new practice. It was just always stressful just to get what we needed and we are very low maintenance people.