I own a 24kw Generac generator and was conducting annual maintenance on the 3-year old system. My technician, Matt, was thorough and explained everything he was doing to maintain my whole-house generator. I am very pleased with the work performed and overall experience. I highly recommend Generator Supercenter for anyone looking to purchase a generator. I also purchased mine through Costco and received a 12% executive member discount (10% discount for general members).
Judi Caffaro
Jan 2026
Matt was great!! Thank you!
Kitchen CDCW
Oct 2025
Matt did an awesome job getting us back up a running. He was early for the appointment and very informative. Thanks for a good job!
Bill Grizzard
Aug 2025
I live in Prince George County, VA and had 2 site visits by Generac Elite Pro + dealers. They both recommended the 26KW generator, but Generator Supercenter of Virginia (Richmond, Va) had the best plan calling for 2 220 amp automatic transfer switches instead of 1 300 amp automatic transfer switch-which would have required one of our AC units to be moved (at considerable expense) In addition, a cellular Gen monitor was included in the package! On the day of install, the crew (Beamer, Austin and Dayton) worked very efficiently, competently, cheerfully and answered all my questions without making me feel ignorant/stupid. I am very pleased with the attention to detail, professionalism and tidiness of the installation. Most importantly, The WAF (Wife Acceptance Factor) was very high!
Arleigh Rice
Aug 2025
Mat Painter provided excellent service during our annual preventative maintenance check.
Shawn
Jul 2025
Awesome company. Great service with attention to detail. Definitely recommend them 100 percent.
Justin Riddle
Jul 2025
No issues with installation, but warranty service has been abysmal. Generator is constantly offline and doesn’t connect to Mobile Link in spite of multiple calls to Generator Supercenter of Northern VA. They were a no-show for a 23 June 2025 appointment. They haven’t returned any phone calls or emails. Generator still offline and during a recent power outage, it tripped 75% of my home’s circuit breakers. I fear for my family’s safety and this business will not help at all.
Nick Tarasidis
Jul 2025
WOW!! I HAD A MAINTENANCE SERVICE PERFORMED THIS MORNING ON MY 22KW STANDBY UNIT. MATT WAS THE TECHNICIAN. MATT HAS BEEN WITH THE COMPANY FOR 25 YEARS. HE IS VERY GOOD, ATTENTIVE TO DETAIL AND AN EXCELLENT COMMUNICATOR. THE SERVICE INCLUDES EVERYTHING AND EVEN WIPING THE UNIT DOWN TO KEEP IT CLEAN LOOKING!
Virginia Cantwell
Jun 2025
Your service tech Matt was very professional, he answered all my questions, and left the work area clean and neat.
Robert Walsh
Sep 2024
Matt was thorough and professional during our annual maintenance session.
Todd Grigsby
I own a 24kw Generac generator and was conducting annual maintenance on the 3-year old system. My technician, Matt, was thorough and explained everything he was doing to maintain my whole-house generator. I am very pleased with the work performed and overall experience. I highly recommend Generator Supercenter for anyone looking to purchase a generator. I also purchased mine through Costco and received a 12% executive member discount (10% discount for general members).
Judi Caffaro
Matt was great!! Thank you!
Kitchen CDCW
Matt did an awesome job getting us back up a running. He was early for the appointment and very informative.
Thanks for a good job!
Bill Grizzard
I live in Prince George County, VA and had 2 site visits by Generac Elite Pro + dealers. They both recommended the 26KW generator, but Generator Supercenter of Virginia (Richmond, Va) had the best plan calling for 2 220 amp automatic transfer switches instead of 1 300 amp automatic transfer switch-which would have required one of our AC units to be moved (at considerable expense) In addition, a cellular Gen monitor was included in the package!
On the day of install, the crew (Beamer, Austin and Dayton) worked very efficiently, competently, cheerfully and answered all my questions without making me feel ignorant/stupid.
I am very pleased with the attention to detail, professionalism and tidiness of the installation. Most importantly, The WAF (Wife Acceptance Factor) was very high!
Arleigh Rice
Mat Painter provided excellent service during our annual preventative maintenance check.
Shawn
Awesome company. Great service with attention to detail. Definitely recommend them 100 percent.
Justin Riddle
No issues with installation, but warranty service has been abysmal. Generator is constantly offline and doesn’t connect to Mobile Link in spite of multiple calls to Generator Supercenter of Northern VA. They were a no-show for a 23 June 2025 appointment. They haven’t returned any phone calls or emails. Generator still offline and during a recent power outage, it tripped 75% of my home’s circuit breakers. I fear for my family’s safety and this business will not help at all.
Nick Tarasidis
WOW!! I HAD A MAINTENANCE SERVICE PERFORMED THIS MORNING ON MY 22KW STANDBY UNIT. MATT WAS THE TECHNICIAN. MATT HAS BEEN WITH THE COMPANY FOR 25 YEARS. HE IS VERY GOOD, ATTENTIVE TO DETAIL AND AN EXCELLENT COMMUNICATOR. THE SERVICE INCLUDES EVERYTHING AND EVEN WIPING THE UNIT DOWN TO KEEP IT CLEAN LOOKING!
Virginia Cantwell
Your service tech Matt was very professional, he answered all my questions,
and left the work area clean and neat.
Robert Walsh
Matt was thorough and professional during our annual maintenance session.