North Star Towing is a reliable and professional company that provides excellent service. They respond quickly to customers' needs, even on Sundays and late at night. Their drivers are courteous, friendly, and willing to go the extra mile to ensure customer comfort. The company's rates are reasonable and fair. North Star Towing has a strong reputation for being helpful in emergency situations, often going above and beyond to assist stranded motorists. Customers praise the quick, efficient, and polite service, with some mentioning that prices are reasonable and that staff members like Alex and Mike are easy to work with. With a focus on customer satisfaction and professionalism, this towing company is highly recommended for its prompt, kind, and dependable service.
A family-owned and operated company is hard enough to find these days—let alone one that’s truly fair and trustworthy. I’ve had personal experience with both Mike and Alex, and I would trust either of them with my car without hesitation. Alex, in particular, has a way of making you laugh even in the worst situations—yes, even if your car were totaled.
My wife had an accident recently and North Star Towing was called to tow her car. We were very impressed how professional the driver was and assisted us with removing some of her personal items from the wreckage. When we called their service lot, the employees on the phone were very courteous and helpful! I will definitely call them for any towing for vehicle lock out services we may need. I highly recommend them.
Before our big snow storm, I called multiple places to arrange for someone to plow our 1/8 of mile long drive way. Most companies were already booked with commercial businesses and wouldn’t consider a residential drive way. Friends suggested North Star Towing. I called North Star, they agreed to take our business despite how extremely busy they were. North Star Towing was timely, efficient, courteous and thorough. They did a wonderful job for a very reasonable rate. They were very respectful of the property too. I am extremely grateful for the fantastic service we received. Thank you, North Star Towing!
11209 New Albany Drive, Fredericksburg, VA 22408
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