Access Eye in Fredericksburg, VA is a well-regarded eye care provider, known for their personalized care and knowledgeable staff. The Plank Road office offers a variety of optometry and ophthalmology services, including refractive surgery. Patients have reported a mixed experience with wait times, but have consistently praised the friendly and helpful demeanor of the staff.
One patient noted a longer wait time for a 3pm appointment, with the appointment starting closer to 4pm. This patient also observed that room usage for specific machines overlapped with other patients, creating a somewhat chaotic atmosphere. However, they had extensive tests done for glaucoma issues and did not express any major concerns.
Patients have praised the flexibility of the staff, with one patient noting that the service was fast considering the amount of people, despite the crowded conditions and snow and ice in the parking lot. Another patient, who was used to seeing an ophthalmologist, was seen by an optometrist, which they found quite different, but the appointment was still good, though they would have appreciated being informed of the change ahead of time.
Overall, Access Eye is highly regarded for its personalized care and knowledgeable staff, with patients feeling involved and well-informed throughout their treatment process. The team of professionals, including Dr. Rowe, Conner, Chris, Amanda, Jessica, and Ky, are praised for their expertise and dedication to ensuring patients' needs are met, even offering a wide variety of glasses across their multiple locations.
The purpose of this visit was to review the results of the dry eye test that was performed on the previous date. The visit was quick and comprehensive. I discussed options for my dry eyes with Dr. Tran. I left the appointment with a clear treatment plan.
I had my not-so-yearly eye checkup here. They were pleasant, on time, and efficient, across the board. The doctor was clear and listened to my concerns, and gave me advice that was tailored to my eyes, not an upsell. I will go back.
However the optical side, where you purchase glasses, although very kind and helpful, are very expensive. 2 pairs, $1000. I like what I like, and that's the lightest weight Silouette glasses, but they are pricey. Of course, the glasses then have a warrenty of sorts and the lenses will be adjusted for free if they aren't correct, but I see the reason for buying glasses online.
Always a good experience at this location.
The young lady that had helped me the last two appointments was very helpful and professional.
Answered all my questions and made me feel very comfortable.
4516 Plank Road, Fredericksburg, VA 22407
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.