About Access Eye
Access Eye in Fredericksburg, VA is a well-regarded eye care provider, known for their personalized care and knowledgeable staff. The Plank Road office offers a variety of optometry and ophthalmology services, including refractive surgery. Patients have reported a mixed experience with wait times, but have consistently praised the friendly and helpful demeanor of the staff. One patient noted a longer wait time for a 3pm appointment, with the appointment starting closer to 4pm. This patient also observed that room usage for specific machines overlapped with other patients, creating a somewhat chaotic atmosphere. However, they had extensive tests done for glaucoma issues and did not express any major concerns. Patients have praised the flexibility of the staff, with one patient noting that the service was fast considering the amount of people, despite the crowded conditions and snow and ice in the parking lot. Another patient, who was used to seeing an ophthalmologist, was seen by an optometrist, which they found quite different, but the appointment was still good, though they would have appreciated being informed of the change ahead of time. Overall, Access Eye is highly regarded for its personalized care and knowledgeable staff, with patients feeling involved and well-informed throughout their treatment process. The team of professionals, including Dr. Rowe, Conner, Chris, Amanda, Jessica, and Ky, are praised for their expertise and dedication to ensuring patients' needs are met, even offering a wide variety of glasses across their multiple locations.
Kristina T., the ophthalmic tech, was extremely kind, courteous and patient with my 7-year old during his first eye exam! Dr. Tran performed a thorough, comprehensive exam and took the time to explain his findings and answer our questions. I’d highly recommend Access Eye for anyone looking for compassionate and professional eye care!
Dr. Tadrus is patient, empathetic and knowledgeable. He has addressed each and every issue my 99 year old mother and I have had. The staff is courteous and promptly addresses each inquiry. I would not hesitate to recommend Dr. Tadrus and Access Eye to anyone
I had a great experience at Access Eye Optometry! I originally stopped by 3 July just to have my glasses adjusted because they kept slipping off my face. Tierra took care of the adjustment quickly, but she also went above and beyond by noticing scratches on my lenses that I hadn't even realized were there.
She reminded me that my lenses were still under warranty and helped schedule a replacement at no cost. I had completely forgotten about the warranty, so I really appreciated her attention to detail and honesty. It's clear that she genuinely cares about her patients and wants to make sure they're getting the most out of their eyewear. Thank you, Tierra, for the...read full review