Hello, I want to give my opinion about Zeina Beauty Salon. I called them to make an appointment for a protein treatment. A lady named Shafiqa asked me how did she hear about the salon. I told her through a groupon. Then she started saying that we put offers in a group only to bring customers, and I cannot receive you in the salon if your hair is coarse and it is You have to pay me more, and I bought from the site at the current price. Isn't this a joke to the customers? I am a testimony to this salon. The officials should reconsider the staff, or it is better to close it. Your hair is coarse, I will not deal with it bad treatment and ugly conversation was on the phone. I do not know how to deal with customers in the direct. I do not advise you to go to Zina Beauty
Barbara C.
Apr 2022
I made an appointment for Thursday April 7th 2022. Received a confirmation from Zena's. Arrived and they were closed. This business does not answer their phone. I called one morning to make the appointment. Someone answered and then hung hung up.
Diana H.
Apr 2022
UPSETTING; it was my first time coming to this salon and my first time doing a wax. I was a bit nervous so before I came I asked the receptionist if I needed to prepare anything before I came in and they said no. I had paid prior to coming on Groupon. Upon my arrival the salon itself is a room in a building so it was pretty small..the lady who did my wax was super kind and understanding love her! After my wax I was getting ready to leave but the receptionist claimed that I needed to pay $15 more for my wax unreasonably. What made me more upset is that they tell me this at the end instead of before?! Summary: don't go to this place they will rip you off for a not so good experience.
Hiza L.
Mar 2022
Today I came in to get a Brazilian wax from Wasan. She is amazing! It was super quick and clean. She did such a great job I decided to get my legs done as well! I definitely will be coming back again. Just to let you know they are located in the back side of the skyline plaza. When you come ask for Wasan
Shizuko Jackson
Jan 2022
I have been coming here since they opened a few years ago. The owner is the sweetest person you will ever meet and takes great care of my hair. As an African American, it can be hard at times to find a good stylist who knows how to take care of black hair. My hair gotten longer and more healthy than it has ever been in my life. I get the keratin treatment and color. The owner is always on time. The place is always spotless. You will be treated like family! I wouldn't go anywhere elseServices: Haircut
Serene S.
Oct 2021
In some dusty old building down a dark hallway and doesn't even offer anything but massages. Only one person working the place so when giving a massage, there is no one there to help. Not a nice atmosphere or customer friendly at all. Felt pretty dingy and overall not spa-like at all.
Kc Mack
Jul 2021
I had purchased a Groupon and didn't get a chance to use it It took me 3 days to get on the phone with someone and when I finally spoke with someone she rudely told me they were closed and to call back tomorrow so i traded my groupon in for another place. Its sad that their customer service is so poor!
Jessica Parlor
Jun 2021
NOT PROFESSIONAL AT ALL! Please please do yourself a favour and dont go to this salon. The owner is extremely rude and is constantly overcharging for work that is not great. I’ve not only spent so much money for a service I didn’t like but when I asked the owner to fix it she wanted charge me extra???? I also went in previously for a hair cut and it was completely horrible aside from other services that she kept adding without my consent and then adding it to my total. It’s very upsetting. Stop ripping people off!!! Especially for services you’re not good at its an embarrassment .Services: Hairstyling
Breakingcontrollers Dotcom
Jun 2021
Tried to get a Groupon here, massages help with a regular back issue I deal with. However, the Groupon for a normal massage was only available to women. In 2021 it seems odd to have such a blatantly sexist promo. But hey, you do you Zena.
Annika K.
Jun 2021
Stumbled upon this spot on Groupon and decided to get a 2 package brazilian since the price was unbelievable. Had my first appointment yesterday and heres how it went: To be honest I was ready to give this spot one star but the Brazilian technician is too good. She finished my wax in 20 minutes and did a flawless job - never has it been that fast. A few things about this spot that turned me off, but I'll still be returning due to the technician: 1. My appointment was at 6pm. I arrived at 6:05 - was a little late because I couldn't find the office number and the parking situation was confusing. Regardless a grace period of 5 minutes is normal. The technician wasn't ready for me until 6:45 - and when I addressed the delay they were being defensive and saying "I was late for my appointment" and "the person before me was late" and "they cant predict the future". Made me disappointed that the business doesn't acknowledge appointments and hold themselves accountable to appointments. They should have apologized not been defensive. 2. The technician didn't keep the wax warm. I could be wrong but isn't the wax always kept on a heater? Just feel like it made it more painful than it should have been. Nor did she use powder like i have experienced in the past again - because the price is amazing and the technician does a good job ill be returning and writing another review for my 2nd groupon. hopefully they are better about appointments.
mersosa mersosa
Hello, I want to give my opinion about Zeina Beauty Salon. I called them to make an appointment for a protein treatment. A lady named Shafiqa asked me how did she hear about the salon. I told her through a groupon. Then she started saying that we put offers in a group only to bring customers, and I cannot receive you in the salon if your hair is coarse and it is You have to pay me more, and I bought from the site at the current price. Isn't this a joke to the customers? I am a testimony to this salon. The officials should reconsider the staff, or it is better to close it. Your hair is coarse, I will not deal with it bad treatment and ugly conversation was on the phone. I do not know how to deal with customers in the direct. I do not advise you to go to Zina Beauty
Barbara C.
I made an appointment for Thursday April 7th 2022. Received a confirmation from Zena's. Arrived and they were closed. This business does not answer their phone. I called one morning to make the appointment. Someone answered and then hung hung up.
Diana H.
UPSETTING; it was my first time coming to this salon and my first time doing a wax. I was a bit nervous so before I came I asked the receptionist if I needed to prepare anything before I came in and they said no. I had paid prior to coming on Groupon. Upon my arrival the salon itself is a room in a building so it was pretty small..the lady who did my wax was super kind and understanding love her! After my wax I was getting ready to leave but the receptionist claimed that I needed to pay $15 more for my wax unreasonably. What made me more upset is that they tell me this at the end instead of before?! Summary: don't go to this place they will rip you off for a not so good experience.
Hiza L.
Today I came in to get a Brazilian wax from Wasan. She is amazing! It was super quick and clean. She did such a great job I decided to get my legs done as well! I definitely will be coming back again. Just to let you know they are located in the back side of the skyline plaza. When you come ask for Wasan
Shizuko Jackson
I have been coming here since they opened a few years ago. The owner is the sweetest person you will ever meet and takes great care of my hair. As an African American, it can be hard at times to find a good stylist who knows how to take care of black hair. My hair gotten longer and more healthy than it has ever been in my life. I get the keratin treatment and color. The owner is always on time. The place is always spotless. You will be treated like family! I wouldn't go anywhere elseServices: Haircut
Serene S.
In some dusty old building down a dark hallway and doesn't even offer anything but massages. Only one person working the place so when giving a massage, there is no one there to help. Not a nice atmosphere or customer friendly at all. Felt pretty dingy and overall not spa-like at all.
Kc Mack
I had purchased a Groupon and didn't get a chance to use it It took me 3 days to get on the phone with someone and when I finally spoke with someone she rudely told me they were closed and to call back tomorrow so i traded my groupon in for another place. Its sad that their customer service is so poor!
Jessica Parlor
NOT PROFESSIONAL AT ALL! Please please do yourself a favour and dont go to this salon. The owner is extremely rude and is constantly overcharging for work that is not great. I’ve not only spent so much money for a service I didn’t like but when I asked the owner to fix it she wanted charge me extra???? I also went in previously for a hair cut and it was completely horrible aside from other services that she kept adding without my consent and then adding it to my total. It’s very upsetting. Stop ripping people off!!! Especially for services you’re not good at its an embarrassment .Services: Hairstyling
Breakingcontrollers Dotcom
Tried to get a Groupon here, massages help with a regular back issue I deal with. However, the Groupon for a normal massage was only available to women. In 2021 it seems odd to have such a blatantly sexist promo. But hey, you do you Zena.
Annika K.
Stumbled upon this spot on Groupon and decided to get a 2 package brazilian since the price was unbelievable. Had my first appointment yesterday and heres how it went: To be honest I was ready to give this spot one star but the Brazilian technician is too good. She finished my wax in 20 minutes and did a flawless job - never has it been that fast. A few things about this spot that turned me off, but I'll still be returning due to the technician: 1. My appointment was at 6pm. I arrived at 6:05 - was a little late because I couldn't find the office number and the parking situation was confusing. Regardless a grace period of 5 minutes is normal. The technician wasn't ready for me until 6:45 - and when I addressed the delay they were being defensive and saying "I was late for my appointment" and "the person before me was late" and "they cant predict the future". Made me disappointed that the business doesn't acknowledge appointments and hold themselves accountable to appointments. They should have apologized not been defensive. 2. The technician didn't keep the wax warm. I could be wrong but isn't the wax always kept on a heater? Just feel like it made it more painful than it should have been. Nor did she use powder like i have experienced in the past again - because the price is amazing and the technician does a good job ill be returning and writing another review for my 2nd groupon. hopefully they are better about appointments.