About SEPHORA
Sephora, located in Merrifield Town Center, offers a shopping experience that celebrates individuality and features popular brands such as FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha, along with affordable options from Sephora Collection. The store provides the convenience of in-store or curbside online order pick-up. Customers have praised the knowledgeable and patient staff, including Rania, who offers beauty lessons that empower shoppers with clear instructions and helpful tips. Many appreciate the makeup introduction class, which uses technology to match foundation tints to individual skin tones, making it easy for beginners to find their perfect shade. However, while the staff is often noted for their outstanding explanations, some shoppers have mentioned that the store layout can feel cramped, and there have been instances where employees were not as knowledgeable as expected. Despite some mixed experiences, including feelings of being overly assisted, Sephora remains a welcoming and inclusive destination for beauty enthusiasts. Many customers have found it to be a favorite place for cosmetics, leading some to transition their purchases exclusively to this Sephora.
I had an amazing beauty lesson today. Rania was incredibly patient and explained every step of the makeup process in a way that was easy to understand. Her clear instructions and helpful tips gave me so much more confidence in my makeup techniques. I left feeling empowered and excited to apply what I learned! If you're looking to improve your makeup skills, I highly recommend booking a session with Rania. She's fantastic!
I just discovered this store two weeks ago on the recommendation of a dear friend who said I should take their 75 minute makeup introduction class since I am just starting to wear makeup. What is better is they take a photo of your skin and load it into a program and when you open any product like foundation in any brand it tells you which tint matches your skin. The makeup artists really are that good. They are outstanding at explaining each thing. I had two classes with Ronia and Raveen. I met another one and I am sure all are equally good. The class was both educational and enjoyable. Thank you Sephora.
Went shopping at this location on my day off. I live very close by, it is a 20 minute walk from my house so I like to go here because it’s convenient. On my recent visit last Wednesday March 20th I was approached and asked by at least five different sales associates if I needed help finding anything within one minute of walking in. I was looking at the Caudalie products as I was considering buying one that I was very interested in. I like to take my time and look at things, I don’t like to rush when I shop. A young lady sales associate, ( I did not get her name) asked me if I needed help finding anything. I said oh no I’m just looking at the products thinking about...read full review