About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of services, from hair and skin care to makeup and brow treatments, with the option to book appointments online or walk in. Customers frequently highlight the great sales that make shopping here even more appealing. The customer service is highly praised, with staff members like Bria and Regan noted for their professionalism, patience, and ability to offer personalized recommendations. One customer appreciated the help they received when dealing with an account issue, despite the technical difficulties. Another customer had a fantastic experience when they lost their wallet; Regan went above and beyond to assist in searching for it. Overall, Ulta Beauty is recognized for its extensive product selection, specialized services, and exceptional customer service, making it a favorite among shoppers.
I love this place. Every time I come down to visit bestie I spend more money than my husband would like but they always have a great sale too irresistible to resist! And now we're moving back so more of his money will be spent here! So, keep those sales coming.
I was having an issue with my account and the staff ended up helping me with it after I was in and out of line 3 times. The problem seemed to be with the tech itself, which although frustrating, I do understand. I appreciate the lady who tried helping me fix the problem.
I had such a great experience at Ulta in Greenbrier! I had lost my wallet the day before and went back the next day to check if it had turned up. Reagan, one of the employees, was absolutely amazing—she didn’t just point me to customer service, she went out of her way to help me look and checked every possible spot. She was so patient, kind, and genuinely cared about helping me, which made a stressful situation so much easier.
Thank you so much, Reagan, for going above and beyond! Exceptional customer service like this deserves to be recognized.