About Floor Trader
Floor Trader is a highly professional and customer-oriented business that provides excellent service for flooring needs. Customers praise the knowledgeable staff who offer helpful advice and support throughout the entire process, from selection to installation and even refunds. The business is strongly recommended for its exceptional service and commitment to customer satisfaction. Customers have had positive experiences at Floor Trader, with one local contractor stating that they use the location to purchase almost all their flooring, calling it the best location in the area. Another customer had an initial issue with the measurements and invoicing, but the regional manager promptly addressed the concern, provided a full refund, and offered additional assistance, demonstrating the company's dedication to resolving customer concerns. A third customer seeking advice for a commercial warehouse showroom project was impressed with the salesperson's expertise and ability to recommend the right products, highlighting the staff's knowledge and willingness to help.
Each person I dealt with from visiting the store to sales and installation were friendly and professional.Thank you Roger (Sales) came out for a site visit and measured job and sent a proposal in a timely fashion. Thank you Dario for an install job well done.
Excellent service. Great price and most importantly, professional installation!!! Roger was there from start to finish to coordinate the entire process!
This is our 2nd time using Floor Trader and yet again from the time of going in the VB location Drew is amazing, to Lisa doing our measurements, I know the install will be as good as the last and of course with unbeatable prices! Thank you Floor Trader team!