About Charles IT

Charles IT, formerly known as MERIT 2.0, has been a trusted provider of IT support for over 40 years. Serving businesses across Hampton Roads and beyond, the company offers a range of services including managed IT, cloud computing, cybersecurity, data protection, and hardware and software support. Clients appreciate the professional and quick response to their issues, often resolving problems promptly and efficiently. The team is known for its knowledgeable staff who understand client needs and provide tailored solutions, making the experience stress-free and pleasant. With a strong reputation for reliable service, Charles IT continues to help businesses improve productivity, security, and operations. The company's recent integration of additional resources and capabilities under the Charles IT name has further strengthened its ability to support clients effectively. Overall, Charles IT is recognized for its expertise, promptness, and dedication to customer satisfaction, making it a valuable partner for technology needs.

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Reviews for Charles IT

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  • Mar 2026

    The technicians are knowledgeable and attentive. I was impressed with the the way everyone worked with me in areas where i only needed guidance. Yet they also knew when to instruct me to leave the heavy lifting to them. A+ experience

  • Mar 2026

    James to the rescue! He was able to get my Outlook syncing again and I can now access all my mail. Thank you, James! Have a great day!

  • Mar 2026

    They fixed it!

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed

Location

1317 Executive Blvd Ste 100, Chesapeake

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