About Charles IT
Reviews for Charles IT
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Charles IT, formerly known as MERIT 2.0, has been a trusted provider of IT support for over 40 years. Serving businesses across Hampton Roads and beyond, the company offers a range of services including managed IT, cloud computing, cybersecurity, data protection, and hardware and software support. Clients appreciate the professional and quick response to their issues, often resolving problems promptly and efficiently. The team is known for its knowledgeable staff who understand client needs and provide tailored solutions, making the experience stress-free and pleasant. With a strong reputation for reliable service, Charles IT continues to help businesses improve productivity, security, and operations. The company's recent integration of additional resources and capabilities under the Charles IT name has further strengthened its ability to support clients effectively. Overall, Charles IT is recognized for its expertise, promptness, and dedication to customer satisfaction, making it a valuable partner for technology needs.
The technicians are knowledgeable and attentive. I was impressed with the the way everyone worked with me in areas where i only needed guidance. Yet they also knew when to instruct me to leave the heavy lifting to them. A+ experience
Merit is the best! Truly every issue that comes about, it is resolved in a very slight amount of time, and nothing but professional on their end. Integrating to them was the best thing our company has done. Thanks, Merit!
A huge shoutout goes to Dan, who has been phenomenal at each twist and turn. I appreciate you so much!
I can't say enough about Merit 2.0. The computer world is moving at a fast pace and it's very reassuring to know that Merit has our back every step of the way. Thank you, greatly appreciated!