MyEyeDr.

I've always had a great experience with this particular office since 2018, when I became a patient with the previous practice, Primary Eyecare. However, my two purchases of contact lenses (for the past two years) have been quite the hassle, due to the automated system telling me the order has recieved at my local MyEyeDr office, and then finding out (once in person and twice by phone) that the order is incomplete.

While I keep coming back for the great service from the staff, the ordering system is far from great. Lackluster is the adjective that I can describe this.

I would appreciate a phone call from a human about my experience and actual results (ie my order arriving,… read full review

I have been very pleased with the services at My Eye doctor at Barracks Road. The customer service is great and the opticians that help you select your glasses are amazing. Ashley specifically is very perceptive in making sure your glasses are serving you well. I was having difficulty seeing out of one of my lenses but I couldn't figure out what was wrong. I actually thought the vision in my eye had worsened. Ashley looked closely and saw a scratch in the line of my glasses. She said that would definitely affect my acuity. She looked up my plan and discovered I did had coverage on my glasses and ordered new lenses. Wow! I was so delighted. She is so pleasant and really… read full review

I've been going to the Barracks Rd location of My Eye Dr since the old Primary Eye Care days (so, since about 2005). After this year's exam, Donald assisted with finding my next pair of frames. He was very helpful. He also assisted me at pick-up, two weeks later, and was able to correct a mistake by the lab (wrong color frames) during the pick-up visit.