About MyEyeDr.
MyEyeDr. offers a mix of eye care and eyewear experiences for customers. Many clients appreciate the thoughtful care received during their visits. The eye care professionals are noted for their attention to detail, providing personalized care that leaves a positive impression on clients. Customers have reported positive experiences with the staff's professionalism and the quality of eye exams. The process of selecting new glasses is often described as enjoyable, with fair pricing and the intent to return in the future. Customers have also praised the staff's dedication to addressing any issues, such as staying after hours to assist with lens adjustments. However, there have been some concerns regarding the timeliness of service, particularly with the order and arrival of glasses. While some customers have experienced significant delays, the staff's willingness to address problems and provide refunds has been appreciated, though it does not fully alleviate the frustrations. Overall, MyEyeDr. is seen as a place with potential, offering quality care and a solid selection of eyewear. Customers are encouraged to weigh the good service against potential hurdles when considering MyEyeDr. for their eye care needs.
I booked an appointment on-line for Dr. Henderson and when I got to the office I was told I did not have an appointment. When I told her I booked it on-line the receptionist just said that explains it, the website doesn’t work. She also said that if you fill out your medical information on-line they don’t get it so you have to fill it out again in the office.
In order for me to see a doctor today, the day that I had made my appointment, I now have to go across town to a different office and doctor.
From the moment I walked in the door I had a great experience. Dwayne checked me in for my visit. I then was taken back for all my pre exam testing. Dr Janice is great, she answers all my questions. I do not feel rushed or just another patient. After my visit I was met back with Dwayne and he helped me with ordering my trial contacts. Once my trail contacts were delivered I came in to the office, Dwayne took his time in walking me through the process of putting in my contacts and removal. I have been coming to this location since moving to the area and I would not go anywhere else for my eye care.
Robinette was not only fun, she was knowledgeable. I appreciate the information she shared with me about the Antiglare coating, also providing a visual to demonstrate the effectiveness of each type. Robinette has a nice way of connecting to customers, being observant and friendly. She picked out the perfect pairs for me … yes I got glasses and sun glasses. ☺️