About Nail Garden Spa
Nail Garden Spa is a premier nail salon located in Ashburn, VA 20147, offering a wide range of services to pamper and rejuvenate its customers. The salon's goal is to provide unique manicures and pedicures that leave nails looking elegant and customers feeling refreshed. The salon accommodates customers' preferences, whether they are short on time or simply want to relax. The staff are welcoming, friendly, and very patient and accommodating. Customers can find a variety of services, including Manicure, Pedicure, Dip Powder, and Waxing, catering to diverse needs. The setup of the Nail Garden Spa is ideal: relaxing, spacious, and very clean. Customers leave feeling so relaxed and rejuvenated. The staff take pride in their work and provide careful service, making sure customers are happy. The pedicures have always been above the highest expectations.
Very patient and accommodating! The staff are welcoming and friendly. As a wheelchair user who can transfer to another chair, the setup of the Nail Garden Spa is ideal: relaxing, spacious, and comfortable. The staff take pride in their work and made sure I was happy with my nails!
I have been visiting Nail garden and spa for a year now. From the moment I walk in, the atmosphere is always calm and relaxing. I cannot speak enough about my nail salonist, Leyna. She is very attentive and friendly. She never rushes through the process and ensures that if an error is made it's duly corrected even without me mentioning it. They are often willing to accommodate at short notice. If you're looking for a top-notch nail salon that prioritizes customer satisfaction, I would recommend giving Nail garden and spa a try.
Update- I filled out the text survey following our mani pedi and was told to call and it will be fixed. I called and explained what I needed to be fixed. The woman- i think she's the owner was very kind and patient. She explained that the nail polish is intentionally not painted to the cuticle because it doesn't last as long and will peel or chip. From my personal experience this happens only when the cuticle is flooded with polish. I told her i would like it painted to the cuticle and the other areas that I wasn't happy with. All of these items were addressed and resolved. I support this business as they will deliver a quality nail service- as a client it is up to me to let them know when it doesn't turn out to my expectations. The prices are competitive for this area which is higher than my comfort level. I wanted to love this place but it was only meant to be like. My nails were ragged, sharp, and uneven and they addressed this. I could have done the same job at home and saved the $200 for the mani pedi. The pricing was also confusing but this is typical of nail salons tracking in addition hidden fees. Glitter was added instead of a sparkle polish originally, which ended up uneven and the nail polish didn't meet the cuticle giving look of grown out nails. I'm glad i made the effort to get it fixed and happy to update the review to better than one star. Pictures show quality - disappointing initial visit to a happier result the next day. The people who work here are kind, service is friendly. The owner/manager is the best part- and if you are patient, honest with kindness the results will be positive. Attached are the improved mani pedi results. Please note this was not another full mani pedi - this was a polish change to correct previous issues.