Inova Primary Care - Ashburn HealthPlex (Landmark Crt)

Jan 2024

If I could give no start I would. This place needs to hire new people for the front desk asap! I walked in with two sick babies and they were too busy talking to each other to even greet us or guide us where to sign in. I’m stuck with a bill because they refuse to take my insurance card which I’m not paying for. Who ever is their supervisor needs to be fired! Horrible horrible er

Oct 2023

The experience we have is worse than a highway rubbery. I took my son to the ER to replace the tube, and they sent us back because they did not have a tube he needed, so we went to the hospital the next day for that purpose. He was not sick or had absolutely no other problem to be there. I was very explicit that we would go the hospital if they dont have the tube, but they mention they would replace the tube for us. We trusted them and waited a bit after registration. Once he was on bed, they realized they don’t have a tube, so they measured his temperature and sent us back suggesting to go the hospital.But they were clever enough to misuse the visit code and billed...read full review

Sep 2023

I am writing to express my deep disappointment and frustration regarding the recent service I received at your medical facility. I visited your establishment on 8/7/2023 for the purpose of filling a medication prescription, and I am dismayed by the unprofessionalism and lack of care I encountered throughout my experience.From the moment I entered the facility, it was evident that patient care was not a priority. The receptionist seemed disinterested and provided no assistance when I inquired about the status of my prescription. I waited for an extended period without any communication or updates, leaving me feeling neglected and disregarded as a patient.The lack of attention...read full review