About LensCrafters
LensCrafters at 4238 Wilson Blvd is committed to providing high-quality eye care and ensuring customers see their best. They offer a variety of premium lenses and designer brands like Ray-Ban and Oakley. The store accepts many vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Cigna. Customers consistently praise the friendly and knowledgeable staff. The store's atmosphere is described as pleasant and welcoming, making the experience enjoyable for all. Reviewers highlight the exceptional service they received from the staff, who went above and beyond to assist with insurance issues and finding the perfect frames. The store's convenient location and the staff's ability to quickly fix glasses have also been praised by customers.
The Lens Crafters at the Arlington location (Wilson rd), is the best service we (my spouse included) have experienced since we have been their customers for years. We usually go to the Potomac Mills location as it is convenient being close to our home, but I needed a fast appointment for my eye exam and purchase of new eyeglasses and lenses. Even thou we had to travel with more traffic, the service received was so good that we forgot the distance and traffic encountered. James and Boris were, from the moment we enter the store, attentive, courteous and helpful. They even told me how they could have my purchase delivered to Potomac as more convenient to pick up my...read full review
Thank you to the very friendly, knowledgeable, and efficient manager, Katrina, and staff James, Denise, and angst. This store is very organized and clean, and the staff is just delightful. They go out of their way to be of assistance and are very patient with all of the questions I tend to ask. Katrina assisted me with my eyeglass purchase and was just so helpful and stayed late to make sure all of my questions were answered and that I was happy. Nobody in this store made me feel pressured in any way whatsoever, which I love! James adjusted a pair of my old eyeglass frames that I have never been able to wear even when they were new because they weren't comfortable...read full review
I had the pleasure of working with Nhat today while looking for a new pair of glasses. Nhat was courteous, knowledgeable, and great at selecting glasses that suited me. He went above and beyond to ensure I got the best pricing and just had a warm vibe to him. I really appreciate that he stepped in to provide any additional details I needed without being too assertive while I was browsing the different selections. Nhat is truly an amazing employee and LensCrafters is lucky to have him there!