Worst service I’ve ever experienced in my life. If I could give zero stars I would. I brought two pairs of shoes. One for cleaning. And the other for polishing/repair. One of which was not polished as requested and the repair job was horrendous with visible pieces of glue on the sole of the shoe. I was asked to pay full price for the non polished shoe. The Second pair of shoes were not there when I was supposed to pick them up. They didn’t know where they were and I was patient and said I would wait for an extra two weeks. It took over a month for them to finally allow me to pick up my shoes and when I picked them up they were not there STILL. So I had to come back later that day and when I did the cleaning job was insufficient. The staff told me they were very dirty and this is how they were cleaned and they can offer $10 off for my inconvenience. The fact that they would offer such poor service and still expect payment is unacceptable in my opinion.
TLDR: don’t go here. Bad service
Kyuri
Jun 2024
Returned with more stain on my shirt
Jack
Jun 2023
Expensive and atrocious customer service. Clothes sometime don't arrive on time and alterations have lead to catastrophes
Jason Robinson
Oct 2022
The owner and employees are helpful and attentive, but I'd hesitate to recommend the tailoring and alterations services - which are quite expensive ($20 to shorten short sleeves). I sent my shirt sleeves to be hemmed, but the two shirts were ruined upon receipt - too much was taken off. Fortunately, they were quick to issue a refund and gift card, but those remedies didn't cover the loss.
Richard Motes
Jun 2022
Fast and friendly! The laundered and starched my airline pilot shirts and did an excellent job!!!
G E
Apr 2022
Super friendly service.
Addis gebreselassie
Feb 2022
I am using there dry cleaners for the last 10+ years the owners do a much better customer service than the employee they do correct their mistake did by employees thanks.Service: Alterations
Brandy Clinkscale
Jun 2021
Lennox Dry cleaners typically are friendly and provide quality service. Today I went in to have a one inch stitch fixed on a shirt. I was told by the service women "Heather" who reluctantly gave her name when I asked for it that she didn't think they offered that service. I was confused but very aware of what was happening. I asked a few questions about how much it would cost to have the shirt repaired and she said she. Im not sure? Heather is not who is usually there. I was very disappointed with the service I received. Do better. Business prejudice isn't right.
Chris S.
Oct 2020
Great service at reasonable prices, especially with their discount on large orders. All my items have come back clean and ironed, every time. I recommend them.
Brandy Sunshine
Oct 2020
Lennox Dry cleaners typically are friendly and provide quality service. Today I went in to have a one inch stitch fixed on a shirt. I was told by the service women "Heather" who reluctantly gave her name when I asked for it that she didn't think they offered that service. I was confused but very aware of what was happening. I asked a few questions about how much it would cost to have the shirt repaired and she said she. Im not sure? Heather is not who is usually there. I was very disappointed with the service I received. Do better. Business prejudice isn't right.
Iman Lee
Worst service I’ve ever experienced in my life. If I could give zero stars I would. I brought two pairs of shoes. One for cleaning. And the other for polishing/repair. One of which was not polished as requested and the repair job was horrendous with visible pieces of glue on the sole of the shoe. I was asked to pay full price for the non polished shoe. The Second pair of shoes were not there when I was supposed to pick them up. They didn’t know where they were and I was patient and said I would wait for an extra two weeks. It took over a month for them to finally allow me to pick up my shoes and when I picked them up they were not there STILL. So I had to come back later that day and when I did the cleaning job was insufficient. The staff told me they were very dirty and this is how they were cleaned and they can offer $10 off for my inconvenience. The fact that they would offer such poor service and still expect payment is unacceptable in my opinion.
TLDR: don’t go here. Bad service
Kyuri
Returned with more stain on my shirt
Jack
Expensive and atrocious customer service. Clothes sometime don't arrive on time and alterations have lead to catastrophes
Jason Robinson
The owner and employees are helpful and attentive, but I'd hesitate to recommend the tailoring and alterations services - which are quite expensive ($20 to shorten short sleeves). I sent my shirt sleeves to be hemmed, but the two shirts were ruined upon receipt - too much was taken off. Fortunately, they were quick to issue a refund and gift card, but those remedies didn't cover the loss.
Richard Motes
Fast and friendly! The laundered and starched my airline pilot shirts and did an excellent job!!!
G E
Super friendly service.
Addis gebreselassie
I am using there dry cleaners for the last 10+ years the owners do a much better customer service than the employee they do correct their mistake did by employees thanks.Service: Alterations
Brandy Clinkscale
Lennox Dry cleaners typically are friendly and provide quality service. Today I went in to have a one inch stitch fixed on a shirt. I was told by the service women "Heather" who reluctantly gave her name when I asked for it that she didn't think they offered that service. I was confused but very aware of what was happening. I asked a few questions about how much it would cost to have the shirt repaired and she said she. Im not sure? Heather is not who is usually there. I was very disappointed with the service I received. Do better. Business prejudice isn't right.
Chris S.
Great service at reasonable prices, especially with their discount on large orders. All my items have come back clean and ironed, every time. I recommend them.
Brandy Sunshine
Lennox Dry cleaners typically are friendly and provide quality service. Today I went in to have a one inch stitch fixed on a shirt. I was told by the service women "Heather" who reluctantly gave her name when I asked for it that she didn't think they offered that service. I was confused but very aware of what was happening. I asked a few questions about how much it would cost to have the shirt repaired and she said she. Im not sure? Heather is not who is usually there. I was very disappointed with the service I received. Do better. Business prejudice isn't right.