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We were assigned Legacy by Cinch, our home warranty company, because our AC wasn't working. Ivan came out as scheduled and diagnosed the issue. He ordered the proper parts to replace and kept us informed as to their arrival date. Because of the uncomfortable heat we did call their office several times to confirm what was happening with the order, and they were always friendly, responsive and helpful. Once he received the parts the company promptly scheduled the next appointment and he and his assistant Vlad (I think) arrived promptly and got straight to work in very uncomfortable hot weather, both inside and outside. They never complained and worked quickly and efficiently.... read full review
I was in a pinch and found this company and was so impressed. I called after hours and a real person picked up promptly. He was very helpful and professional on the call, and responded on-site within an hour. Prices were extremely fair—hundreds cheaper than a competitor that was trying to take advantage of me before I called this company. The job was finished within 2 hours of me calling for less than half the price of “the other guy”. Highly recommended!!Services: A/C system maintenance
I cannot speak highly enough of Legacy Home comfort. He has repaired my system twice in a moment of crisis and has gone above and beyond to make sure we are happy with the outcome. He takes the time to explain the situation and lays out all the options and processes so clearly so I feel comfortable with what he is doing. The company is excellent at sending people in a timely matter