About Yates Dry Cleaning & Alterations
Based on the reviews, Yates Dry Cleaning & Alterations provides excellent customer service and high-quality work. The business has state-of-the-art equipment and over 80 years of combined experience, with all dry cleaning and laundry done on-site. Customers describe the service as always great, with a warm reception and high-quality care for garments. The staff is absolutely amazing, with specific mentions of kindness, reassurance, and efficiency. Seamstresses like Joy and Lorena are noted for doing an amazing job hemming, perfecting, and cleaning delicate items like wedding dresses, often completing work in just a few days. The business is praised for its professionalism, attention to detail, and willingness to help, making stressful times stress-free. It is recommended as a neighborhood go-to spot for high-quality clothing, as many other cleaners ship clothing out. The location is open 7 days a week near Braddock Rd. Metro with free, easy-to-access parking. Overall, Yates Dry Cleaning & Alterations retains customer loyalty through excellent service and garment care.
The staff at Yates Cleaners are ALWAYS professional, courteous, and respectful. I have several cleaners near me in the Ballston area, but I would rather drive across town each week to continue to use Yates. They are worth the drive! Keep up the good work!
I've used Yates for all of my dry-cleaning for years, and it's an all-around excellent business. Always happy with the way my clothes are cleaned, and the entire staff is without peer - responsive, polite, welcoming. I want to give a special shoutout to John, who found a piece that I'd forgotten about, and had left with Yates for many, many months without pick up. Thank you!
I had an excellent experience at Yates Dry Cleaning! I had less than a week before leaving the country, and I was extremely worried about getting my delicate wedding dress cleaned in time.
Lorena was absolutely amazing. She was kind, reassuring, and incredibly efficient. She handled my delicate dress with great care, removed the stains beautifully, and had it ready in just two days, which completely exceeded my expectations.
Her professionalism, attention to detail, and willingness to help made all the difference during such a stressful time. I can’t thank her enough. I highly recommend Yates Dry Cleaning, especially if you’re lucky enough to have Lorena...read full review