Reviews for Sears Heating and Air Conditioning
Write a reviewFrom Sears Heating and Air Conditioning
Hours
Monday: 6AM - 10PM
Tuesday: 6AM - 10PM
Wednesday: 6AM - 10PM
Thursday: 6AM - 10PM
Friday: 6AM - 10PM
Saturday: 6AM - 10PM
Sunday: 6AM - 10PM
Tips
accepts credit cards offers military discount open to all
Ratings
Google: 2.5/5Sears Heating and Air Conditioning
6001 Duke St, Alexandria
Directions Appointment Call Website Suggest an Edit
100% a scam. Dudes literally sprayed air down my vents along with some spray that tried to make me think it was some special cleaner. I had all the tools they brought. Nothing special. Do not recommend.
Rachid, our repair technician, was great!The rest of the customer service and the program were horrible and I will not recommend or use it again.We were somewhat surprised when our refrigerator was not fixed on the original service date. We had indicated the compressor had gone bad, yet on September 6th when the technician came out he brought no parts. He did an evaluation and then ordered parts and set our appointment for ten days later. That is somewhat understandable although disappointing.Then things got even grotesquely worse! On Saturday, September 16th (our original repair date) we were told to sit home from 8 to 5 and await our repair service. We arranged...read full review
I don't know why anyone would put themselves through this service. The number of questions you have to answer over the phone, the number of times they transfer you to some other representative where you answer the exact same questions is the dumbest systems I've ever encountered. One time I was actually transferred 3 times, all just going around in circles.