About RUSH COMPANIES Electrical, Plumbing, Heating & AC
Rush Electric HVAC Plumbing is a family-owned and operated business with over fifty years of experience in providing both residential and commercial services. The company prides itself on its team of licensed electricians, plumbers, and HVAC specialists, ensuring that they are well-trained and ready for any challenge. With a focus on delivering knowledgeable, cost-effective, and long-term solutions, Rush Electric has built a reputation for reliability in Alexandria, Kingstowne, Springfield, and across Northern Virginia. Customer reviews highlight the expertise and professionalism of their service technicians. One reviewer praised a technician named Milton for quickly diagnosing electrical issues and identifying safety concerns, explaining everything in simple terms. This reviewer expressed confidence in Milton's integrity, stating that he did not attempt to upsell unnecessary services, making Rush Electric their preferred electrical company as new homeowners. However, not all experiences have been positive. Another long-time customer shared frustrations with the administrative side of the business, mentioning issues with charges for repairs that should have been covered under warranty. While they acknowledged the skills of the technicians, they expressed concerns about the management's handling of service agreements and billing practices, leading to distrust. Despite mixed experiences, many customers have remained loyal to Rush Electric due to their commitment to resolving issues when things do not go as planned. A reviewer highlighted that the company consistently makes good on problems, with a plumbing manager named Jason successfully addressing a difficult plumbing issue. Overall, Rush Electric HVAC Plumbing is recognized for its expertise and commitment to customer satisfaction, although some customers urge improvements in communication and billing practices.
Carter was at my home in Old Town, Alexandria most of the day recently. He was capable, kind and patient. He fixed every issue I had, went to Home Depot to purchase needed items and during the course of identifying an outlet that wasn't working found a hot wire in a connected outlet, potentially saving my home from a catastrophic fire. He was congenial, pleasant and a pleasure to spend time with. TEN STARS for Carter and his knowledge and skills, and my deepest gratitude.
We were worried when we lost power in one part of one room, yet none of the circuit breakers had gone off. Electricians from Rush were here within an hour of our call, identified the problem, fixed it, and for a very reasonable price. Everyone was extremely pleasant and professional. Many thanks!
RushCompanies (electric) and Milton were amazing. Fast service, Milton even called an HVAC person to help get my heat running after the electrical issue was resolved. They went above and beyond. I will 100% recommend to everyone I know. Guys, again thank you!