I discovered Natalie a LONG time ago--20 years now. I can't say enough about Natalie, all of which was also true about her sister Lan when she was with us. Let's let my commitment to them tell the story. I moved from Alexandria years ago, but still go back if I'm in DC. When I lived nearby, I would drive nearly three hours one way to get my hair cut. Best service and quality ever!!!Service: Haircut
Mar 2021
5.0★★★★★
I have been going to Natalie for over 5 years, after my husband recommended her to me. She has a loyal customer base and it is easy to see why. She gives great haircuts and helps give suggestions that fit your lifestyle and look. She is so personable and makes every haircut feel like a unique personalized experience. Even before COVID-19, she would frequently schedule her clients customer’s haircuts so that you were the only person in the studio with her. She takes cleanliness very seriously and has stepped up her cleaning after COVID-19. I recently took my 18mo daughter to her, and she did an amazing job for my child’s first haircut. Overall, I recommend Natalie… read full review
Oct 2012
5.0★★★★★
This was my first time at Natalie's Salon and Spa. I found them online googling for a good salon because I was in dire need of a hair style change. The first thing I noticed was they had clients coming back for years so I figured I would give them a try. They did not disappoint. Friendliness/Customer Service - When I first walked in, Natalie greeted me by name without looking at a book. They had a few long time customers come in and had great rapport with them. I don't think I have ever felt more comfortable at a salon --- both Natalie and Lana are very down to earth and so friendly and enjoy what they do and their customers. Also, when Natalie was doing my hair, she was always made sure I was comfortable physically and also with how the cut was progressing. Cleanliness/Atmosphere - The place is very clean. It doesn't smell like chemicals and the work stations were very organized. I didn't get a facial, but I did check out their esthetics room and it was very clean and ready for a client. I was pretty impressed. They use Dermalogica products and not some random cheap spa stuff. Hair - I love, love, love my cut ---- long layers with side swept bangs. I explained what I was looking for, showed a picture, and Natalie had a few suggestions after I told her that I'm looking for something that was a little less maintenance but wasn't boring. She took her time and made sure that all the layers were even with each other too. The two other customers next to me seemed to be pretty happy with the service too --- both were customers for years. Price - Good price for a shampoo/hair cut/style....pretty comparable to salons in northern virginia and even cheaper than the one I used to frequent. I didn't get any highlights or color, but they also offer that service as well. They also provide nail and spa services, which I haven't used...yet. I'm very glad I found Natalie's. I'll be using them again soon. I highly recommend.