Highly recommend. Owner is very personable and provides great customer service. I had 4 large (8x10) rugs and 4 small rugs cleaned. 3 of the large rugs are oriental origin. Rugs were picked up and returned in a week. The family room oriental carpet needed a small repair from constant use. Now carpet looks brand new. The other carpets also are sparkling clean. Delighted with the outcome.
Caroline English
Aug 2024
Steve Miller is responsive, kind and helpful. Not often to find a business that feels local and personable. Kingstowne Carpet & Rug cleaned a 10 x 14 ft rug that looked fabulous after and cut a high-quality rug pad to place underneath. Rather than take a shortcut, the company waited until they had a large enough piece of padding. Service was swift and communicative. I very much appreciated the pick up and drop off service.
cheryl lebel
Aug 2024
We’ve used Kingstowne Carpet several times to clean our oriental rugs, and each time they’ve exceeded our expectations. Steven Miller, the owner, runs a top-notch operation. The service is excellent—from the convenience of picking up and returning our rugs to the thorough and effective cleaning. Their charges are reasonable, and they even offer rug pads if you need one. We highly recommend Kingstowne Carpet for all your rug cleaning needs and will definitely continue using them!
Bruce Loveless
Jun 2024
I can't say enough good things about Steve and his team at Kingstowne Carpet & Rug Cleaning. I've used them several times for pickup and return delivery in Old Town Alexandria, so convenient. The quality of their cleaning is superb, and their overall service is terrific. They even helped me lift beds to remove rugs! I wish all small businesses were this good and efficient. And they're a pleasure to work with, with great communications via text messages, and flexibility to pick and return on dates requested. It doesn't get any better than this!
Bob Brink
May 2024
Great, responsive service cleaning and delivering two rugs.
Elizabeth Hennigan
Mar 2024
Great service - my very dirty carpets are like new. Easy communications - much done thru texts to accommodated my hours. Timing as promised. Costs were affordable. And resized one carpet that had an unusual binding. Looks terrific. I’ll be cleaning my carpets more often.
Wolana Day
Jan 2024
Excellent service! Picked up my rug which had heavy pet odor damage and returned it smelling brand new.
jan smith
Dec 2023
Steve picked up our rugs (literally), cleaned, and returned them promptly and expertly at a fair price. He also advised us on a repair and was otherwise helpful, personable, and knowledgeable -- thank you, Steve!
Mary Lawrence
Dec 2023
Steve at Kingstown Carpet & Rug Cleaning came to my townhouse, looked at my 2 oriental rugs and said that they would be able to clean them both. He made a wonderful suggestion on how to modify the unfinished ends of my largest oriental rug. After a few weeks, Steve notified my that my rugs were clean, the ends of the largest rug had been organically sewn with short fringe, and Kingstown Carpet could drop the rugs off at my townhouse. Both rugs look beautiful and I've very pleased with the finished ends of the large oriental.
Xi Chen
Dec 2023
They are very knowledgeable and competent. Cleaned my rug that was stored incorrectly and got mildewy. Turn around time was quick.
Dave Bunten
Highly recommend. Owner is very personable and provides great customer service. I had 4 large (8x10) rugs and 4 small rugs cleaned. 3 of the large rugs are oriental origin. Rugs were picked up and returned in a week. The family room oriental carpet needed a small repair from constant use. Now carpet looks brand new. The other carpets also are sparkling clean. Delighted with the outcome.
Caroline English
Steve Miller is responsive, kind and helpful. Not often to find a business that feels local and personable. Kingstowne Carpet & Rug cleaned a 10 x 14 ft rug that looked fabulous after and cut a high-quality rug pad to place underneath. Rather than take a shortcut, the company waited until they had a large enough piece of padding. Service was swift and communicative. I very much appreciated the pick up and drop off service.
cheryl lebel
We’ve used Kingstowne Carpet several times to clean our oriental rugs, and each time they’ve exceeded our expectations. Steven Miller, the owner, runs a top-notch operation. The service is excellent—from the convenience of picking up and returning our rugs to the thorough and effective cleaning. Their charges are reasonable, and they even offer rug pads if you need one. We highly recommend Kingstowne Carpet for all your rug cleaning needs and will definitely continue using them!
Bruce Loveless
I can't say enough good things about Steve and his team at Kingstowne Carpet & Rug Cleaning. I've used them several times for pickup and return delivery in Old Town Alexandria, so convenient. The quality of their cleaning is superb, and their overall service is terrific. They even helped me lift beds to remove rugs! I wish all small businesses were this good and efficient. And they're a pleasure to work with, with great communications via text messages, and flexibility to pick and return on dates requested. It doesn't get any better than this!
Bob Brink
Great, responsive service cleaning and delivering two rugs.
Elizabeth Hennigan
Great service - my very dirty carpets are like new. Easy communications - much done thru texts to accommodated my hours. Timing as promised. Costs were affordable. And resized one carpet that had an unusual binding. Looks terrific. I’ll be cleaning my carpets more often.
Wolana Day
Excellent service! Picked up my rug which had heavy pet odor damage and returned it smelling brand new.
jan smith
Steve picked up our rugs (literally), cleaned, and returned them promptly and expertly at a fair price. He also advised us on a repair and was otherwise helpful, personable, and knowledgeable -- thank you, Steve!
Mary Lawrence
Steve at Kingstown Carpet & Rug Cleaning came to my townhouse, looked at my 2 oriental rugs and said that they would be able to clean them both. He made a wonderful suggestion on how to modify the unfinished ends of my largest oriental rug. After a few weeks, Steve notified my that my rugs were clean, the ends of the largest rug had been organically sewn with short fringe, and Kingstown Carpet could drop the rugs off at my townhouse. Both rugs look beautiful and I've very pleased with the finished ends of the large oriental.
Xi Chen
They are very knowledgeable and competent. Cleaned my rug that was stored incorrectly and got mildewy. Turn around time was quick.