The phone representative was polite, professional and knowledgeable. She suggested I bring the lock in. Glad I did. The technician was thorough and it fixed quickly. Completed while I waited. Works great. Highly recommend this business.
April 2026
My wife and I recently moved to Alexandria and needed new locks for our home. As soon as we called, the staff was extremely friendly and eager to assist us, offering helpful suggestions. They were able to send a technician just a few hours later. He worked professionally and efficiently, completing the job in less than 45 minutes. Our home now feels very secure. We would definitely recommend their services.
March 2026
Solid company. Everyone in the shop was very friendly and down to Earth. Price was very reasonable, and locksmith didnt mind me looking over his shoulder due to curiousity. While my preference is to not make a habit of it, I would use Keyway again and I would definitely recommend them.
The phone representative was polite, professional and knowledgeable. She suggested I bring the lock in. Glad I did. The technician was thorough and it fixed quickly. Completed while I waited. Works great. Highly recommend this business.
My wife and I recently moved to Alexandria and needed new locks for our home. As soon as we called, the staff was extremely friendly and eager to assist us, offering helpful suggestions. They were able to send a technician just a few hours later. He worked professionally and efficiently, completing the job in less than 45 minutes. Our home now feels very secure. We would definitely recommend their services.
Solid company. Everyone in the shop was very friendly and down to Earth. Price was very reasonable, and locksmith didnt mind me looking over his shoulder due to curiousity. While my preference is to not make a habit of it, I would use Keyway again and I would definitely recommend them.