Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa in Alexandria, VA offers professional spa experiences at affordable prices seven days a week. Their goal is to make custom spa treatments accessible anytime someone needs a little pampering. Whether seeking an occasional indulgence or considering a spa membership, guests will receive star treatment at every visit. The spa is staffed with friendly estheticians who are attentive and certified in massage therapy and skin care. Customers express appreciation for the excellent services provided by talented team members, including Ashley, who is praised for her great touch and ability to relieve back and shoulder tightness. Marina's service is also highlighted for making first-time facial clients feel comfortable and relaxed. Additionally, the front desk staff is noted for being friendly and informative about promotions. Clients consistently leave feeling relaxed, rejuvenated, and satisfied with the high-quality treatments and exceptional customer service. While the masseuses are recognized for their talent and professionalism, there are comments about the high turnover rate among staff. Managing membership can be challenging, sometimes requiring intervention from the regional manager. Long-term clients, like one who has been with Negin for over nine years, appreciate her advice on maintaining healthy and glowing skin, relying on her services and recommended products to keep their skin's natural aspects.