Hand & Stone Massage and Facial Spa in Alexandria, VA offers professional spa experiences at affordable prices seven days a week. Their goal is to make custom spa treatments accessible anytime someone needs a little pampering. Whether seeking an occasional indulgence or considering a spa membership, guests will receive star treatment at every visit.
The spa is staffed with friendly estheticians who are attentive and certified in massage therapy and skin care. Customers express appreciation for the excellent services provided by talented team members, including Ashley, who is praised for her great touch and ability to relieve back and shoulder tightness. Marina's service is also highlighted for making first-time facial clients feel comfortable and relaxed. Additionally, the front desk staff is noted for being friendly and informative about promotions. Clients consistently leave feeling relaxed, rejuvenated, and satisfied with the high-quality treatments and exceptional customer service.
While the masseuses are recognized for their talent and professionalism, there are comments about the high turnover rate among staff. Managing membership can be challenging, sometimes requiring intervention from the regional manager. Long-term clients, like one who has been with Negin for over nine years, appreciate her advice on maintaining healthy and glowing skin, relying on her services and recommended products to keep their skin's natural aspects.
Eli was great during my deep tissue massage session. Asked for help really getting after the knots in my shoulders and back and she threaded the line between it feeling so good and hurting. 😂. Definitely coming back and signed up for a membership.
I scheduled a massage appointment with Eli and she was amazing. She applied the right amount of consistent pressure throughout my session. She was attentive to my needs. I also booked my next session with her in two weeks
Absolutely amazing experience with Negin! She was professional, welcoming, and made me feel comfortable from start to finish. My facial was incredibly relaxing, and my skin felt refreshed, hydrated, and glowing immediately after. Negin took the time to explain everything she was doing. You can tell she genuinely cares about her clients and takes pride in her work. Highly recommend booking with her — I’ll definitely be back!
5830 Kingstowne Towne Ctr, Alexandria, VA 22315
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