About Hand and Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa in Alexandria, VA offers professional spa experiences at affordable prices seven days a week. Their goal is to make custom spa treatments accessible anytime someone needs a little pampering. Whether seeking an occasional indulgence or considering a spa membership, guests will receive star treatment at every visit. The spa is staffed with friendly estheticians who are attentive and certified in massage therapy and skin care. Customers express appreciation for the excellent services provided by talented team members, including Ashley, who is praised for her great touch and ability to relieve back and shoulder tightness. Marina's service is also highlighted for making first-time facial clients feel comfortable and relaxed. Additionally, the front desk staff is noted for being friendly and informative about promotions. Clients consistently leave feeling relaxed, rejuvenated, and satisfied with the high-quality treatments and exceptional customer service. While the masseuses are recognized for their talent and professionalism, there are comments about the high turnover rate among staff. Managing membership can be challenging, sometimes requiring intervention from the regional manager. Long-term clients, like one who has been with Negin for over nine years, appreciate her advice on maintaining healthy and glowing skin, relying on her services and recommended products to keep their skin's natural aspects.
I’m regular H&S customer and always feel pampered! Ashley was a new massage therapist to me and she really has a great touch! She helped relieve some back and shoulder tightness and she gives amazing foot massage! Highly recommend!
I was a little disappointed because I paid for a 50 minute session and my session was not 50 minutes My appointment was scheduled for 145. I arrived at the location at 1:40. No one was at the front desk when I arrived. I waited around five minutes before someone came. They apologized for having me wait. I then filled out paperwork. While I was sitting filling out the paperwork, a worker walked in. This was around 2 PM. Sometime after two the worker that I saw come in called me back to her room. It was my esthetician. By the time I undressed and got ready it was probably 210-215. What? Amira did a good job. When she turned on the lights, I looked at my watch and it...read full review
Marina’s service was excellent. It was my first time doing a facial and she makes me feel comfortable and relax ☺️ I do recommend her service and this location. Also front desk lady was so friendly and explained well all the promotions and answers all my questions. 10/10.