BRANDSMART USA APPLIANCE REPAIR

Oct 2023

Five year old LG Smart Fridge with the infamous linear compressor (with 10 year warranty) stopped cooling. Contacted LG for service options and of the three, Brandsmart responded immediately. I sent Sean a photo of the info tag while on the phone and he worked out what would be required to complete the suspected needed repair (yes, the compressor! ) and replace with better than original parts. Amazingly, a tech was in the area and in less than an hour, Nigal (Nigel?) confirmed the diagnosis and promptly began work. The next day, it's working like new, at fraction of the cost of a replacement. Very pleased overall .Service: Refrigerator/freezer repair

Sep 2023

Five year old LG Smart Fridge with the infamous linear compressor (with 10 year warranty) stopped cooling. Contacted LG for service options and of the three, Brandsmart responded immediately. I sent Sean a photo of the info tag while on the phone and he worked out what would be required to complete the suspected needed repair (yes, the compressor! ) and replace with better than original parts. Amazingly, a tech was in the area and in less than an hour, Nigal (Nigel?) confirmed the diagnosis and promptly began work. The next day, it's working like new, at fraction of the cost of a replacement. Very pleased overall .

Jul 2022

I called Sean at Brandsmart Appliance this morning and he scheduled an evaluation of our non cooling LG refrigerator today. Nijal was punctual, polite and immediately determined we had a bad condenser. He contacted their installer who was equally knowledgeable and friendly who was nearby and able to complete the repairs this evening. Honest company with very fair pricing. Highly recommend. They're on my permanent contact list!