About Bluemercury
Bluemercury is a destination for high-quality makeup and skincare products, featuring top-tier brands. The staff is knowledgeable, attentive, and helpful, providing personalized recommendations and expert guidance. They assemble samples for customers and help find the perfect colors and items. The shopping experience combines luxury with this expert service, and some customers return to purchase full sizes of products they tried. However, some customers feel the cost of certain accessories, like an empty plastic case, is a rip-off. They would like clearer pricing and have found the customer experience not to be desired, stating they would not recommend or return to the establishment. Despite this, other customers are pleased with the luxury brands and the fantastic, knowledgeable service they receive, which makes them want to shop there again.
I want to share my recent experience at this location, as I believe feedback helps maintain the high standard Bluemercury is known for.
On December 5th, I received wonderful service. I explained that I am not very experienced with makeup, and unsure of my exact skin tone. The makeup artist was patient, kind, and did a full-face color match so I could see how everything worked together. The foundation looked good amazing. Her professionalism and care were the reason I purchased the Sisley Blur Powder and looked forward to buying more once i have some time to see how the foundation set on my face after a couple hours outside the store.
The next day, December...read full review
Bluemercury is a fantastic destination for high-quality makeup and skincare products. Their curated selection features top-tier brands like M-61, Lune+Aster, Trish McEvoy, Laura Mercier, and NARS, ensuring that customers have access to some of the best products in the industry. The staff is knowledgeable and attentive, providing personalized recommendations to help you find the perfect items for your needs. Whether you're looking for a radiant primer, a hydrating tinted moisturizer, or a long-lasting concealer, Bluemercury offers a premium shopping experience that combines luxury with expert guidance.
I was in town on vacation and wandered into the store on a whim. I had never shopped at a Bluemercury and I was pleased to see the luxury brands that I like to shop for when traveling overseas. I was greeted by the lovely Keyana, who asked me if I was looking for anything in particular—told her what I needed and she totally nailed the best colors and products for me! She was very attentive, knowledgeable and helped me tremendously. She even assembled a few samples for me so I could see how my skin would react. My husband and I returned a few days later to purchase the full sizes of those samples that I couldn’t be without, as well as a few things for him. I would...read full review