Reviews for 5IVE & 2WO Cleaners
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 4PM
Sunday: Closed
Tips
accepts credit cards private lot parking bike parking
Ratings
Google: 4.9/5 Nextdoor: 19 ❤️5IVE & 2WO Cleaners
3404 Commonwealth Ave, Alexandria
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There's a 1 star review below, and if you read it you'll understand where she's coming from. Basically, if all is going well, and your clothes come back as you expected, 5 stars. But I assure you that if anything comes back incorrectly cleaned, pressed, or damaged, that 5 stars becomes 1 or 2 very quickly.It's tough to find a cleaner who is careful with your clothes, efficient, and priced fairly. I have been using 5ive & 2two mostly for my uniform shirts but also for suits and dress shirts. In general, items are ready when promised for a nominal cost. But I recently had an outlier.A custom dress shirt had a weird stain above the pocket after it was returned, with an odd crease above it. I presumed the person cleaning it had an oversight. The stain wasn't there when I dropped it off, so I took it back with more uniform shirts a few weeks later. I asked about it. Yikes.One of the owners (I think she is), became argumentative. She wanted to charge me again for cleaning the shirt. It hadn't even been worn! I mean, I'm a good customer...maybe say, "Oh, this isn't good, we'll take care of it." No, it obviously was my fault for not asking for "stain cleaning".The store dog, Toto, is cute and if he's got nothing to bark at he will greet you and is quite friendly. So is the owner. Unless you point out a flaw or mistake made in the finished product. I'll keep using them, unless things take a turn for the worse. Just be forewarned. Considering my loyalty, I'm disappointed.
This will be my go to dry cleaners from here out! I've trusted them with military uniforms, a delicate dry clean only dress, & they've always provided excellent quality & such friendly customer service! Their prices are also great in my opinion. I definitely recommend!!
The best dry cleaner I have ever used. The staff is kind, quick and helpful. When I have been in a bind, they are always helpful. And dropping and picking up my items here is an errand I enjoy.