About Ulta Beauty
Ulta Beauty is a haven for beauty enthusiasts, offering an extensive selection of over 25,000 products from 500 brands. Customers can find cosmetics, fragrances, body, skin, and hair care products, including exclusive brands like Kylie Cosmetics and Olaplex. The Salon at Ulta Beauty provides a wide range of services, such as hair, skin, makeup, brow services, and ear piercing, with the convenience of online appointment booking. What makes Ulta Beauty stand out is its exceptional customer service. The staff is known for their patience, attentiveness, and expertise, making even first-time visitors feel comfortable. Skilled stylists like Ashton are praised for their attentiveness, asking for opinions throughout the process and offering a variety of options to ensure satisfaction. Customers often leave feeling happy and confident about their look. The salon staff, including Jennifer G and Katie T, are described as life savers, especially after poor experiences elsewhere. They are highly recommended for their skill and ability to restore confidence. Shon Warner, a stylist in the hair department, is considered by many to be the best hair stylist in the entire United States, with clients saying he has done their hair better than anyone else. Whether for a makeover, a haircut, or simply exploring beauty products, Ulta Beauty provides a welcoming atmosphere and top-notch service. Customers can expect to leave feeling empowered and ready to take their beauty routine to the next level.
Staff was incredibly helpful. They helped me order the items that they did not have in stocks.
This store is so wonderful. Updating my review to specifically shout out Nikki who was super lovely and helped me find what I needed and made a new tester for a couple that had run out.
I really love Ulta Beauty. Whenever you go there, you feel comfortable and relaxed, and you can take your time testing everything and choosing what you want. No one keeps following you around or bothering you.
In other places, it’s completely different. They keep coming up to you and asking if you need help. One time I went somewhere and six different people came and asked me if I needed help—even after I said no.
I don’t like shopping like that. It feels like pressure, like they’re trying to push you to buy what they want to sell. In those kinds of places, I lose my focus and end up leaving quickly without buying anything.
Rachel Shell is the best. So professional and kind and she really cared about how I felt walking out of her chair. I gave her a huge project to work on and not only did she step up to the plate beautifully and give me a stunning outcome, she was excited to do it and voiced the want to have me back to continue the work. I highly recommend her for any hair needs. She spent 5 hours working on my hair in a day and every moment was a joy. 10/10.