At Home Services

Jun 2023

I was referred to this company for service on my air conditioner and had read the reviews and wasn’t feeling very confident with them. When the technician arrived I told him I wasn’t pleased with all the negative reviews. He introduced himself (Tony) and explained he was now the new owner and he had laid off all of the technicians that had worked with this company. He was doing all of the repairs himself until he could find well qualified personnel. He was right on time 11am on Monday. Determined what the problem was and submitted his recommendation to Choice before he left my home. He called me Wednesday morning and said he had not received approval from Choice....read full review

Sep 2022

I went through Choice Warranty and they sent this company. The lady that answers the phones just argues with you. Someone keeps changing the times around and tells you they didn't. I was told by the tech he emailed me my receipt with his diagnoses. I never received it. I called the office and got the lovely argumented lady again. She refused to get a hold of the tech. She basically told me I had to get a hold of Choice Warranties. I got a hold of them and they said At Home Services needs to give me a receipt. This took two weeks and I am suppose to get my email today from At Home Services. Save yourself a lot of hassles and don't use this company. Most of Choice Warranty...read full review

May 2022

I went through Choice Warranty and they sent this company. The lady that answers the phones just argues with you. Someone keeps changing the times around and tells you they didn't. I was told by the tech he emailed me my receipt with his diagnoses. I never received it. I called the office and got the lovely argumented lady again. She refused to get a hold of the tech. She basically told me I had to get a hold of Choice Warranties. I got a hold of them and they said At Home Services needs to give me a receipt. This took two weeks and I am suppose to get my email today from At Home Services. Save yourself a lot of hassles and don't use this company. Most of Choice Warranty...read full review