About Service Department at Ken Garff Volkswagen Orem
The Service Department at Ken Garff Volkswagen Orem provides exceptional care for vehicles, offering routine maintenance such as oil changes and tire rotations, as well as more complex services. The state-of-the-art service center is equipped to handle any need, regardless of the vehicle's make. The staff, including Dennis, Roy, and Preston, are friendly, professional, and honest, treating customers like family. They go above and beyond to ensure a positive experience, completing work quickly and efficiently. With their expertise and excellent customer service, customers leave feeling grateful and appreciative, eager to return for their future service needs.
Maybe somebody knows him or maybe somebody just needs a recommendation for car services! My daughter brought her car out to Utah (from MN) this year for school. It’s been only a few weeks there and her biggest fear came true… She had to take it in for service because of an issue she was having with her a break warning light. The guy that helped her was absolutely amazing and went so far above and beyond! I was almost in tears as she told us the story. Unfortunately, she was so nervous that she didn’t catch his name. But this guy took the time to recognize that he had a very nervous young adult who knew absolutely nothing about cars. He did not try to take advantage of the situation or make her feel dumb. He put on his “dad hat” and took care of her! I am so incredibly thankful for him. It’s been a really hard few days with all that has transpired in Utah and I think her experience with him today will be something that sticks with her for a lifetime. It’s a good reminder that small acts of kindness can be incredibly impactful… We never really know what a person is going through and how powerful our kindness can be. Thank you!!