BMW of Murray Service Department is renowned for its exceptional service, prompt notifications, and state-of-the-art facility. The highly qualified technicians, including McKay, are honest, knowledgeable, and dedicated to providing top-tier customer service. The service writers and staff, such as Kirk and Kaiden, go above and beyond to satisfy clients, making them loyal for life. The service center is clean, quiet, and equipped with advanced technology, including video overviews of the maintenance process. Customers can expect prompt communication and updates throughout the service process, making it an outstanding experience.
Just relocated from Florida, and had a tire issue with my BMW. I worked with Zimran who was hands down, incredibly helpful, organized, knowledgeable and resolved every issue expediently and with professional care. I was in and out in no time and got an oil change, brake fluid flush, and a new tire that was under warranty. Thank you for everything and I will be back!
I wanted to leave a review today specifically for Carlos in the detailing department! My daughter collects stickers and likes to put them on the car. They've been removed in the past, which always made her so sad. We left a sticky note this time asking for them to be left when the car was detailed. Not only did they get left, but the rest of the car is immaculate! I'm so grateful for the careful consideration of the team, and the fact that they don't mind taking care to avoid a few stickers. I've been loyal to BMW for years and it's because of the people there.
Today I brought in two vehicles for service. One had a recall, and the other was due for some basic maintenance items. I worked with two advisors Zim, and Christian. Both did an exceptional job with their communication, while also accommodating our schedules.
The technician Nick provided a great walk around video highlighting the overall condition of the consumables.
I appreciate their effort. Thank you!
4735 State St, Murray, UT 84107
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