About Matthews RV Repair LLC
Reviews for Matthews RV Repair LLC
Write a reviewHours
Monday: 9AM - 8:30PM
Tuesday: 9AM - 8:30PM
Wednesday: 9AM - 8:30PM
Thursday: 9AM - 8:30PM
Friday: 9AM - 8:30PM
Saturday: 9AM - 8:30PM
Sunday: Closed
Matthews RV Repair, LLC is a mobile service center dedicated to providing convenient and reliable RV repair services in Hondo, TX, and surrounding areas. As an authorized service provider, the company performs all repairs at the customer's location, saving RV owners the hassle of visiting a service center. This on-site approach helps keep costs low, allowing the business to pass savings to customers. Customers consistently praise the fast, friendly, and professional service offered by the team, especially noting the helpfulness and integrity of Murphy and Lisa. The reviews highlight the company's commitment to customer satisfaction and honesty. One customer appreciated the detailed technical guidance provided over the phone, which helped them fix a slide-out issue themselves, without any charge. Another praised their integrity for advising that a fridge repair was not worth pursuing and refused payment for advice. Several customers shared positive experiences with repairs, including fixing a toilet flange and AC unit, with praise for quick diagnosis and quality workmanship. The team is known for going above and beyond expectations, offering expert advice even to non-customers, and demonstrating a genuine desire to help. Overall, Matthews RV Repair, LLC is highly recommended for their trustworthy, efficient, and friendly service, making RV repairs easier and more affordable for owners in the area.
I called Matthews RV repair to have our furnace fixed, as well as a general check of systems (minus plumbing - wasn’t hooked up). I chose this company based on the excellent reviews and they did NOT disappoint. They arrived a few days after I called, equipped with a large box truck with tools and supplies. Murphy diagnosed and fixed the furnace in about an hour, with his wonderful wife, Lisa, assisting. They were incredible friendly, and genuinely helpful in walking me through the issue, the fix, and how to operate everything moving forward. Not to mention - it was incredibly reasonably priced. While I hope I don’t need to call again, they will be the first on my...read full review
Five-Star Review for Matthew’s RV Repair
I recently called Matthew’s RV Repair regarding an issue with a slide-out on my motorhome. Matthew took the time—about ten minutes on the phone—to ask detailed questions and understand the problem. He then walked me through several possible causes, providing technical guidance that went well beyond what most business owners would typically offer over the phone.
Thanks to his expert advice, I was able to pinpoint the issue—a loose screw obstructing the slide mechanism—and fix it myself. What stood out most was that Matthew offered this help without any expectation of payment. He could have easily suggested...read full review
I called them when our fridge stopped cooling. They could have easily charged a trip fee, etc. but instead they had me send some pictures and confirmed that there was no cheap/easy way to repair the unit. I asked if I could at least pay him something for his time and advice and he said no.
While I did not use them, that level of integrity should be commended. Any time I have an RV issue going forward, Murphy is who I will be calling.
Update. Finally had the chance to use them. Toilet flange broke and the day before he was supposed to come out, my AC went out. He fixed them both and I type this at a comfortable 72 degrees while it's 100 out. I stand by my...read full review