About Baylor Scott & White ENT Specialists - Waxahachie
Baylor Scott & White ENT Specialists provides a very pleasant experience where patients feel heard and cared about. The staff is friendly, professional, and businesslike but very friendly, with short wait times and a clean office. The providers advise what is needed and make calls to ensure patients are seen quickly. The time spent in the office is appropriate, making patients feel like a person rather than a number. One provider, Andrea, is described as patient, very gentle, and personally involved, listening to concerns and showing interest in patients' lives. Another provider, Dr. Branch, assured a patient that a swishing sound was normal, with efficient time spent in the exam room. For seniors, ear wax removal has made a huge improvement in hearing, and the team gets the job done. Everything is explained, and written information is given before leaving. Both wife and husband go quarterly and recommend that all seniors give them a try.
I had a very pleasant experience. I was seen quickly, and I felt heard and cared about. The provider advised what was needed and made calls to ensure I was seen quickly.
I felt the time spent in office was appropriate, and felt like a person rather than a number or appointment slot. I would recommend this clinic.
The staff is friendly, the wait times went short, and the office is clean.
Dr. Branch and his assistants were amazing. He assured me that what I was concerned about the swishing sound that i heard was normal. Wait time was good and the time I spent in the exam room was quick and efficient.
Very personally involved, listening to concerns. Andrea especially always has interesting questions for me and an interest in my life, not just my ears 😁 Thankful for your office team & time management/getting me in without much wait.