Baylor Scott & White ENT Specialists - Waxahachie

Baylor Scott & White ENT Specialists provides a very pleasant experience where patients feel heard and cared about. The staff is friendly, professional, and businesslike but very friendly, with short wait times and a clean office. The providers advise what is needed and make calls to ensure patients are seen quickly. The time spent in the office is appropriate, making patients feel like a person rather than a number. One provider, Andrea, is described as patient, very gentle, and personally involved, listening to concerns and showing interest in patients' lives. Another provider, Dr. Branch, assured a patient that a swishing sound was normal, with efficient time spent in the exam room. For seniors, ear wax removal has made a huge improvement in hearing, and the team gets the job done. Everything is explained, and written information is given before leaving. Both wife and husband go quarterly and recommend that all seniors give them a try.