Waco Lock & Key provides prompt and professional service to its customers. They quickly resolved a lost key fob issue in under 15 minutes, ensuring effective communication throughout the process. The business offers helpful advice, guiding customers on how to program fobs themselves, which saves unnecessary costs. Additionally, they provide efficient key copying services, completing jobs in a timely manner. Customers have praised the quick and friendly service, sharing experiences of receiving help in less than 15 minutes and feeling very comfortable during their visits. The staff is patient and accommodating, making the experience smooth and stress-free. The store also features cute items and offers reasonably priced basic keys, including motorcycle keys that work perfectly on the first try. Many customers appreciate the value, noting that the cost of services is much lower than dealership quotes. Overall, Waco Lock & Key is highly recommended for lock and key needs, with numerous customers eager to return for future services, as they truly save the day in urgent situations.
Roger was able to get to my location in a few minutes. He unlocked my car (OH, silly me!) and I went straight to his shop to have a key cut and programmed and he got the combination code for my door pad with his computer. My goofed up car took extra effort on his part and he did a great job! Very fast, professional and great price! Highly recommend them!!!
This was my third place to go to, and I now know that it should have been my first and only. Was able to get the copies of the final key that was having trouble getting copied at three other places but here? No problem. It was fast & easy, Audra was very friendly, she was very helpful and helped me find the correct rings and covers I needed and even saved me money (it was cents but still) by helping me get the correct key label for my keys because I was getting a pet label lol and put them on the covers, rings and all. It’s those little details that many people over look that I look for and make for good customers service & experience. This will be my go to for keys… read full review
Excellent service! The process was incredibly fast, and the customer service was outstanding. I had my key back in less than 15 minutes, and everything was handled professionally and efficiently. Highly recommend if you’re looking for quick, reliable service!
3501 Bosque Boulevard, Waco, TX 76710
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