About City of Waco Solid Waste Services

City of Waco Solid Waste Services provides efficient waste management solutions. Their customer service team is dedicated to resolving issues, albeit with occasional misunderstandings. Once concerns are addressed, they work diligently to correct problems, such as removing unnecessary trash cans. The team is also responsive to special pickup requests, like bulk item removal, and does so with a friendly demeanor. With timely services, like early morning pickups, City of Waco Solid Waste Services strives to keep the community clean and tidy.

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Reviews for City of Waco Solid Waste Services

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May 2026
Hazardous Waste Day was done very well! Tons of helpers, friendly folks, SUPER FAST this year! Thank You City of Waco for holding this event to keep this stuff out of our landfills. A+++
Jun 2025
I looked out last monday morning and saw my garbage can full and sitting on the curb like that of my neighbors. A few minutes later, I went to return the empty can to the back yard. IT WAS GONE. I have atte UPDATE: A few hour before the Monday Trash run a new receptical showed up at my curb. I then returned the can I had goniffed from a vacant house down the street. Thank You For The Loan.
Apr 2024
Today, Waco Solid Waste called about an extra trash can at my address that I wasn't paying for. I was feeling frustrated because I was trying to explain that our guest house in the back has a SECOND address, and I was for sure paying for 2 based on this. The customer service rep (Maria) who called was not understanding, and I did ask to speak with someone above her to explain. Once her colleague/supervisor came on, we actually discovered I was paying for a third grey bin that we don't even have, and they are now going to work to remove this.Other than the beginning frustrations, they ended up handling it well. I do feel bad for being snappy with Maria, so - I am sorry...read full review