I needed help with an odd part for my own project…he didn’t have it but he helped me with a good referral. I had called many other places in the area and most would not help past the “no, don’t have that”.
I would bring them business just because of their helpful commutation skills.
October 2024
I had used them to recover our recliner a few years back, so when I needed a wingback chair cushion replaced, they were my first call! Trustworthy, great pricing, and beautiful work ? Friendly as always, and highly recommend ❤️
January 2024
I took them a recliner on which the tension was inadequately distributed. The back had zero resistance once the recliner was engaged, and I was trying to prepare for back surgery later in the week. Upon arrival at their shop, they offloaded it and started working on it immediately. Spent an hour scrounging up parts and working up a way to improve the tension. After hearing that I was to have a back procedure, he then too additional time to reinforce the back to provide additional support. All that took over an hour between the three of them, and he only charged me $75 - short notice notwithstanding. This was probably the most remarkable customer service experience I have... read full review
I needed help with an odd part for my own project…he didn’t have it but he helped me with a good referral. I had called many other places in the area and most would not help past the “no, don’t have that”.
I would bring them business just because of their helpful commutation skills.
I had used them to recover our recliner a few years back, so when I needed a wingback chair cushion replaced, they were my first call! Trustworthy, great pricing, and beautiful work ? Friendly as always, and highly recommend ❤️
I took them a recliner on which the tension was inadequately distributed. The back had zero resistance once the recliner was engaged, and I was trying to prepare for back surgery later in the week. Upon arrival at their shop, they offloaded it and started working on it immediately. Spent an hour scrounging up parts and working up a way to improve the tension. After hearing that I was to have a back procedure, he then too additional time to reinforce the back to provide additional support. All that took over an hour between the three of them, and he only charged me $75 - short notice notwithstanding. This was probably the most remarkable customer service experience I have... read full review