Today I came in to shop at Ulta and was helped by Priscilla she was absolutely amazing! She went above and beyond to help me find exactly what I needed from both MAC and Clinique. I’ve been to many other places and unfortunately haven’t experienced this level of customer service, so I truly appreciated her patience, knowledge, and willingness to help. I’ve always been a strong believer that great customer service deserves to be recognized. Priscilla was kind, attentive, and genuinely cared about making sure I found the right products. If you visit Ulta, please ask for Priscilla! I will be back thank you!!! 🙏😊
About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide selection of cosmetics, skincare, haircare, and fragrance products from over 500 brands, including popular names like Tarte and Fenty. Customers appreciate the friendly and helpful staff, even during busy times. One customer mentioned that the deals have been amazing and highlighted a cashier who informed them about the app for coupons. The staff at the registers are noted for being kind and welcoming, encouraging repeat visits.
Ulta Beauty also provides valuable services through its salon, offering haircuts, color, brow waxing, and makeup applications. Many customers love the knowledgeable staff who assist them in finding the right makeup and skincare products. One customer praised their stylist, Jordyn, stating that the salon and aesthetician services make them smile. Elroy was also mentioned as a helpful staff member who provides great recommendations, helping customers find exactly what they need. However, there was a concern about credit card security, as a customer reported unauthorized charges after visiting the store. They advised checking the card machines for authenticity before use. Overall, Ulta Beauty is recognized for its extensive product range and excellent customer service, making it a popular destination for beauty needs.
Reviews
Hi ! I was recently in town visiting some family and I needed to go to ulta to pick up some products and I normally have a lot of trouble shopping because of my social anxiety but I ended up having a worker named Alexis and she was absolutely wonderful. She was extremely patient with me and even demonstrated an amazing skin care routine for me. She was very helpful and informative and took the time to explain every product to me that fit my skin. I would highly recommend anyone to go to her for anything in Clinique as well because all of my products were from that line. 10/10 made my experience unforgettable. Thank you Alexis !
So I've never had my hair braided before, had no idea where to go, so I looked on Google and found Ulta. Having no idea what I was doing, I walked in and was helped out and scheduled my appointment for later the same day with Ivy. I arrived, she greeted me, asked what I wanted, and began.
Now never having this done before, had no idea what to expect, nor did I realize the time something like this takes.
Ivy and I chatted, she's hilarious BTW, and she took her time, even though she had told me that she had a date later. She made sure that each braid looked straight and tight. She never rushed, never seemed upset that she eneded up being at least 2 hours late. Was wonderful… read full review
Photos

Hours
Good to know
- offers same-day delivery
- accepts credit cards
- wheelchair accessible
- bike parking
Location
5510 South Broadway Avenue, Tyler, TX 75703
Discover More Local Pros
You May Also Like
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.

