Thanks to Dr. Joe and his staff for getting me through a difficult time with a broken tooth. I am new to Tyler and did not know of a good dentist but the good Lord pointed me to Smith Dentistry and I was so very pleased with my visit. They treated me with respect and listened to ME about my wishes. Great team!
About Smith Dental Care
Smith Dental Care is a leading dental practice in Tyler, Texas, known for providing outstanding dental care in a stress-free environment. The skilled dentists and their dedicated team are caring and friendly, committed to meeting patients' needs and ensuring their comfort. They are quick to accommodate emergency visits and provide thorough, gentle care. The clean and welcoming office creates a comfortable atmosphere, making patients feel at home. Patients highly recommend Smith Dental Care for its exceptional service and care. The practice has earned a reputation for its affordability and the dentists' expertise, with many patients traveling long distances to receive treatment from Dr. Douglas and his team.
Reviews
l was very happy with the kindness of their facility and modern equipment as well the skill level of their staff From check in through treatment,consultation and check out. Char H.
I would like to say that Dr. Douglas was absolutely AMAZING! However, Some of the staff not so pleasant! Customer service etiquette is very essential when working in such profession! It doesn’t matter what the circumstances are your words should be chosen carefully when communicating with patient. You NEVER tell a patient or customer what they NEED to do when it comes to an issue they are having. Working in customer service arena for the government over 25 years I have always approached and communicated as if the customer was right rather they were wrong or not! When you lose patients you lose money. Unnecessary deformation for the wonderful doctors is so unfair due to rude customer/patient service. If you can stand the rudeness then Dr Douglas is the BEST!
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- appointment needed
Location
5400 New Copeland Road, Tyler, TX 75703
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