Woodlands Family Practice

Apr 2023

I became a patient at this office back when Dr. Lesch was in practice, and when he left, I stayed on with Dr. Yau. In 2004 I moved to downtown Houston and Dr. Yau referred me to three other doctors. I became a patient of two of them. Apparently at some point, he dropped me as a patient for not coming in anymore--I guess they forgot to note that I was having to change doctors. Now I am back in The Woodlands and wanted to return to Dr. Yau and made an appointment, they said I had to be treated as a new patient. I waited over a month for the date, which is day after tomorrow. I got reminders and confirmed the appointment, and then yesterday afternoon, they called and said Dr. Yau had dropped me as a patient a long time ago and would not take me back as he is not accepting new patients. I asked about Dr. Mabry, and they said he is not taking new patients. I have insurance and they are on my plan. The website says they are taking new patients, and they gave me the appointment as a new patient. So now I am left wondering why they at the 11th hour decided to not accept me and said they are not accepting new patients, which seems to not be true. Could it be because I am elderly, very healthy by the way, and they do not want to deal with an elderly patient? Now trying to find another doctor and feeling confused, trying to not feel hurt. Shabby behavior toward someone who used to feel good about this office and has had other family members who go there.

Apr 2023

I have been a patient of Dr. Mabry for over 20 years. Dr. Mabry and his nurse are wonderful. Unfortunately his billing staff and office manager are not.I always pay my copay when I go in for my appointments. I had received a bill in the mail for over $200. I called to inquire about this bill, because I have never received a bill this high from them. They were both so unprofessional, defensive and rude when I was just trying to understand why and what this bill was for. I guess I asked too many questions and they just wanted me to pay it and not question anything. This went back and forth for several months. It was like they were working against me instead of working with...read full review

Dec 2022

Dr. Yau is incredible. I have been a patient here for around 10 years and not only has Dr. Yau taken great care of my health, but also he is great to speak with with at every appointment. It’s so nice to have a doctor who combines personal touches and care with such an outstanding quality of medical care. I highly recommend!