AccentCare Home Health in affiliation with Baylor Scott & White Health

Jun 2026

Just moved to the temple Texas area. My new doctor set me up with these people. They tell me they will be here on Tuesday and Thursday. Sometimes they show up sometime they don't. No phone calls or anything. When they are coming you get a call just before they get here
When you talk to the office you get nothing but excuses. I managed business for 54 years and I would never have put up with this kind of performance. I would never recommend this business to everyone. Please look elsewhere

Jul 2025

If I could give this unprofessional company a minus 50 I would!! Employees have issues with being unable to comprehend the English language when message are sent via text. Just panting to set an appointment to charge my insurance. No accountability for HIPEA GUIDELINES. Calling my contact list to find me to schedule an appointment?? You cannot get a hold of me too bad! You do not call my emergency contact with this! Do no use this company. My insurance has been contacted.

Jun 2025

My mom is 84 years old and had hip surgery. We got AccentCare Home Health to help her after she came home. But it was not a good experience at all.

The people didn’t show up on time, or sometimes not at all. We didn’t know when they were coming. My mom was confused and upset because she didn’t know what was going on, and neither did I. Some of the workers didn’t even seem to know what they were supposed to do. One person was nice, but most seemed in a hurry and didn’t explain things.

She needed help and care, but it felt like they didn’t really care. We had to keep saying the same stuff over and over because they didn’t remember. It made everything...read full review